Receptionist Data Entry Specialist Prime Labs
Receptionist Data Entry Specialist Prime Labs
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Salary Not Disclosed
1 Vacancy
Job Description
Job Overview:
Prime Labs is seeking a Receptionist & Data Entry Specialist to serve as the first point of contact for clients while ensuring accurate and efficient data entry into our systems. This role requires strong organizational skills attention to detail and the ability to provide exceptional customer service. The ideal candidate is professional friendly and comfortable working in a fastpaced healthcare environment.
Responsibilities:
Client Communication & Support:
Greet and assist clients ensuring a welcoming and professional environment.
Build and maintain strong relationships with clients based on trust and respect.
Resolve customer concerns complaints and service issues proactively.
Act as a client advocate ensuring a positive customer experience.
Assist clients with supply and resupply requests.
Data Entry & Administrative Tasks:
Accurately input and update patient information into various systems.
Verify patients and provider information to ensure data integrity.
Process lab orders and documentation with a high level of accuracy.
Maintain and organize digital and physical records in compliance with company policies.
Assist in monitoring and correcting discrepancies in ordering patterns incorrect collections or submission errors.
Logistics & Coordination:
Coordinate logistics pickups via UPS.
Assist with answering incoming calls faxes emails and text messages professionally and efficiently.
Collaborate with internal teams to resolve any operational challenges.
Work with internal departments to escalate and resolve issues ensuring a smooth workflow.
Qualifications:
Previous experience in data entry reception or customer service preferably in a healthcare or laboratory setting.
Strong typing and data entry skills with high accuracy.
Excellent attention to detail and ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite and data entry software.
Strong communication and interpersonal skills to engage with clients and team members effectively.
Ability to handle sensitive patient information with confidentiality and professionalism.
Experience in logistics coordination order management or medical documentation is a plus.
Availability to work Saturdays as needed.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
