Personal Banker
Personal Banker
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Job Description
Job Details
Description
Life at Amplify
As a growing techfocused credit union Amplify Credit Union delivers value to our members through our products and impact to our community through our profits. That unique intersection is one reasonweve been named a Top Workplaceby theAustin AmericanStatesmansix years in a row.Were also proud to say that were the only fullservice financial institution thatdoesnt have deposit fees of any kind. Were looking for teammates who are inspired byour missionand ready togrow their careers. As they do our employees can expect Amplify to uphold our commitments toculture community inclusion and more.
Position Summary
ThePersonal Bankerposition is a salesthroughservice position that utilizes effective probing questions and active listening to identify opportunities and recommend solutions that benefit the member and deepen their relationship with the Credit Union. This position is responsible for providing a superior banking experience for the members of Amplify through engagements that are primarily conducted facetoface but increasingly by email and by phone. Interactions should personify our brand and create memorable long lasting relationships. Efforts are primarily focused internally.
RESPONSIBILITIES include the following. Other duties as assigned.
Consistently demonstrate a consultative approach to service / sales identifying member needs and offering solutions that benefit the memberand deepen their relationship with Amplify
Workhandinhandwith Business Partners (Wealth Management Mortgage Lending and Commercial Lending) to offer member holistic solutions
Actively support branch operations as needed to include teller transaction processing branch balancing assisting branch leadership with selfaudit etc.
Establish new memberships and open the full scope of accounts / account types offered by Amplify
Perform account maintenance respond to member inquiries and originate consumer loan applications
Serve as the primary onthejob inbranch trainer for routine Teller and Banker duties
Exercise good judgment to make sound decisions that help member and support organizational objectives
Champion organizational culture both internally and externally; consistently demonstrate Amplifys service standards
Upholds credit union policies and procedures and champions organizational culture both internally and externally
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience
High School diploma or General Education Degree (GED) plus one year of successful financial institution or salesrelated experience preferred including identifying opportunities and adding value by cross selling products and services. This position requires a desire to help others and a willingness to have discussions with members regarding their financial wellbeing.
Certificates Licenses and Registrations
Must be bondable.
Software and Equipment Requirements
To perform this job successfully an individual should have knowledge of an be proficient in the use of a personal computer Microsoft Office products and the use of a telephone. Knowledge and use of a 10key is helpful.
Other Qualifications
Must be able to work a flexible work schedule including weekends. Must have or quickly obtain working knowledge of Credit Unions products & services policies standard operating procedures and State and Federal regulations.
What We Offer
To build a better bank you must build a better team. Thats why were committed to offering the best benefits to our team members. We want your time at Amplify to be a jumpingoff point for personal and professional success and this means offering benefits including paid volunteer hours and development programs that will engage your role in our community.
Customized volunteer opportunities with our signature partners Saint Louise House.
Additional paid time off for volunteerrelated activities.
Undergraduate and graduate tuition benefits for eligible fulltime and parttime team members.
Starting Pay & Benefits
This role offers a base rate of $25.65 per hour. It also entails thebenefits available to all Amplify employees including a 401(k) with a company match of 100 on the first 5 you contribute.
Location
You will work at one of our four branch locations:EsperanzaPond SpringsLa Frontera andCedar Park.
Team Member Testimonials
Read about some of your potential coworkers andwhy they enjoy working at Amplify.Or check us out onComparably.
Amplify is an Equal Employment Opportunity Employer seeking people from all backgrounds life experiences and world views. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Employment Type
Full-Time
