Change Analyst
Change Analyst
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1 Vacancy
Job Description
Are you a detailoriented proactive individual with a passion for driving seamless IT change Were looking for a Change Analyst to support our Change Manager and play a key role in ensuring technology changes happen smoothly with minimal disruption and maximum clarity.
About the Role
As a Change Analyst youll be at the heart of our Change Management process reviewing requests coordinating stakeholders facilitating communication and ensuring changes are effectively implemented across the business. Youll help maintain the quality and integrity of our IT services while enabling innovation and continuous improvement.
What Youll Be Doing
Supporting the Change Manager in overseeing the Change Management lifecycle
Reviewing and validating Change Requests for accuracy and compliance
Scheduling and coordinating CAB (Change Advisory Board) meetings
Keeping the Change Management database accurate and up to date
Ensuring clear timely communication across technical and business teams
Monitoring change progress and capturing learnings through postimplementation reviews (PIRs)
Guiding teams on Change Management policies processes and best practices
Facilitating emergency change reviews and approvals
Producing reports and identifying trends or risks in change activity
Collaborating with Configuration Management and other ITILaligned teams to maintain process
Qualifications :
What Were Looking For
Experience working in a Change Management or Change Analyst role within an IT Service Management (ITSM) environment
Handson experience coordinating IT changes including scheduling documentation and stakeholder communications
Familiarity with ITIL frameworks and best practices
Experience using Change Management tools such as ServiceNow
Prior involvement in supporting or managing CAB (Change Advisory Board) meetings
Strong organisational skills with the ability to manage multiple change requests simultaneously
Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels
Exceptional attention to detail ensuring accurate documentation and compliance with change policies
Analytical mindset to assess risks understand impacts and support effective decisionmaking
Ability to perform well under pressure particularly during emergency or highpriority changes
Proficiency in ITSM tools and Microsoft Office Suite (Excel Word PowerPoint) for reporting and presentations
A proactive adaptable approach to improving processes and contributing to a culture of continuous improvement
Additional Information :
Did we mention the perks
At Wavenet we offer more than just a job we provide an exceptional environment and a wide range of benefits to support your success from day one. With us youll enjoy a generous starting annual leave allowance private medical coverage discounted health plans an eye care scheme and comprehensive health and wellbeing programs all backed by a dedicated inhouse Wellbeing Team.
We believe in a strong worklife balance rewarding your commitment with an additional day of annual leave each year reaching up to 28 days. Heres a closer look at what we offer:
Annual Leave: Begin your journey with 25 days of leave increasing by one day per year up to 28 days our way of saying thank you for your dedication.
Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage discounted health plans virtual GP access an eye care scheme and a comprehensive employee assistance programme all supported by our internal Wellbeing Team.
Ready to join the UKs largest managed service provider
Apply today or contact our friendly Talent Acquisition Team for more information.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
