Conners Rooftop is a destination rooftop bar on the 7th floor of the Hampton Inn & Suites in Downtown Fort Wayne. The bar is situated directly above Parkview Field the minor league baseball stadium of the Tin Caps the San Diego Padres Single A affiliate. Were open yearround (our space is enclosed and heated during the colder months) and were looking to add to our team of adaptive passionate and dedicated servers and bartenders for the year ahead!
Job Summary:
Fundamentally waiting on guests either at the bar or tableside obtain drink and/or food orders and provide friendly attentive service as needed per guest. Bartenders also prepare drinks for the cocktail servers.
We pride ourselves on possessing extensive knowledge of our inventory on hand to help make the best possible recommendations for each individual guest. Our emphasis is on craft cocktails and spirits as well as an eclectic mix of regional breweries and fine wines.
Most importantly the entire staff functions as a team from setup/prep to providing positive guest experiences to cleanup at the end of the night.
Responsibilities:
Promptly greet guests at bar and tables offer food menu inform them of anything not reflected clearly on the menu
Obtain the order and politely secure payment to begin a tab
Enter the order through POS system communicate anything with bar or kitchen that may require extra clarification deliver order
Return to table periodically to make sure all needs are met
Table maintenance if it does not need to be on the table (empty cocktail glasses plates trash etc. it should be removed (provided the guest does not object)
Once the guest(s) are finished confirm permission to charge card obtained
Wipe down/reset tables as necessary
Sense of urgency is paramount business picks up quickly and suddenly and finding the balance of being fast friendly and efficient without appearing flustered is one of the most important aspects of the job
Basic knowledge of food menu items/signature cocktails including ingredients and preparation
Basic knowledge of spirits selection and ability to recommend with confidence
Basic knowledge of current beer/wine offerings and varying styles
Empty clean and refill items as your side work duties describe
Help your team when they need it and they will do the same for you
Certified in Serving Alcohol with Care or similar program
Successfully complete training of required OSHA programs
Knowledge of fire alarm system and evacuation procedures
Be flexible and adaptable to the changes that will occur to your job
Qualifications:
Highly organized.
Must be able to work the majority of the shift in a standing position constantly moving and able to lift 30 pounds.
Strong Guest Service Skills
Must have attention to detail and be customer service oriented
Ability to communicate satisfactorily with guests management and coworkers
Must be authorized to work in the US
Must have means of transportation to and from work
Must have copy of current Indiana Liquor License
Benefits/Perks:
Medical Dental Paid time off 401(k) for fulltime employees
All employees receive discounts on all Hilton hotels (outside their own)
Opportunities for bonuses