Manager Digital Account Management
Manager Digital Account Management
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Manager of Digital Account Management will oversee and support a team of Account Managers responsible for comprehensive digital campaign management across our local markets. This role involves leading the daily workflow for digital campaign strategies conducting briefings capturing and disseminating action items and collaborating with digital operations leads to ensure efficient and effective campaign . Additionally the role includes oversight of sales planning and billing reconciliation. Strong experience in managing and training people is essential.
Key Responsibilities:
- Manage and train Account Management team members to enhance their skills and performance.
- Ensure efficient digital processes and workflows.
- Provide planning approval and guidance.
- Oversee billing invoicing and revenue allocation.
- Offer support and approval with Operative One (Order Management System).
- Monitor and manage planning requests and responses.
- Oversee postsales campaign pacing and delivery.
- Indirectly support Local Digital Campaign Managers.
- Disseminate pertinent information and documentation.
- Contribute to weekly Account Manager briefings.
- Participate in managerlevel meetings to discuss process improvements.
Collaboration:
- Work as part of a team by being serviceoriented responsive and reliable.
- Cultivate positive working relationships with partners and be a goto resource.
- Undertake tasks large or small to facilitate project completion.
Decision Making/Problem Solving:
- Make effective and timely decisions using good judgment.
- Anticipate roadblocks and involve senior leadership when necessary.
- Build confidence and respect by addressing concerns and providing innovative solutions.
Qualifications :
- 34 years of experience managing a sales support team with a focus on planning and campaign fulfillment.
- Ability to manage and prioritize a large volume of projects with tight deadlines.
- Understanding of trafficking and ad server systems.
- Expertise in postsales operations.
- Excellent verbal and written communication skills.
- Strong problemsolving and decisionmaking abilities.
- Exceptional organizational skills and attention to detail.
- Strong interpersonal skills and the ability to motivate a team.
Hybrid: This position has been designated as hybrid generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $(bonus eligible).
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
