Service Technician
Service Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Duties and Responsibilities (including but not limited to):
- Installation repair and service of LP Propane appliances tanks and equipment primarily in an outdoors setting.
- Ability to properly diagnose troubleshoot and repair systems.
- Ability to conduct leak checks identify and repair gas leaks at site locations.
- Perform routine service cleaning and maintenance of LP Gas appliances.
- Respond to customer requests relating to insufficient or lack of heat on daily and emergency basis.
- Perform duties in compliance within municipal guidelines.
- Ensure service vehicle is maintained clean and free of debris and ability conduct pretrip and posttrip safety inspections.
- Exceptional customer service abilities
Technology Skills:
- Calendar and scheduling software Microsoft Outlook
- Customer Relationship Management CRM Software Salesforce
- Electronic mail software Microsoft Exchange; Microsoft Outlook
- Network security and virtual private network VPN equipment software CISCO Any Connect
- Video conferencing software Microsoft Teams Zoom
Knowledge:
- Customer and Personal Service Ability to provide quality customer service by displaying knowledge of equipment and services and serving as brand ambassador.
Skills:
- Minimum of 1 year of service technician experience in the trades (HVAC experience is preferred but not require.
- Exceptional customer service skills.
- Have a strong understanding and comprehension of all products promoted and associated with company.
- Maintain a professional approach including proper dress grooming and overall appearance guidelines as outlined by the company
- Excellent communication and interpersonal skills
- Must be able to multitask and work independently as well as contribute to the overall success of the team
Equipment:
- Company provided cell phone tools and take home service vehicleat no cost to employee.
Work Activities:
- Ability to lift over 50 lbs stand and maintain active for long periods of time without reasonable accommodation.
- Ability to provide oncall support for emergency calls in accordance to the Companys rotating oncall schedule.
- Ability to travel onsite to various locations throughout the Northeast throughout various seasons and weather conditions.
- Work in both an indoor and outdoor setting
Credentials:
- Valid Commercial Drivers License with HazMat endorsement preferred with satisfactory driving record.
- CT G2 or G1 License preferred (not required). Paraco will support additional training to pursue license if needed.
- CETP Certification preferred not required.
Power your journey. Learn more at www.paracogas/careers/
Paraco proudly offers our colleagues exceptional benefits including but not limited to medical Rx Vision and Dental a 401(k) plan with company match paid time off company holidays tuition reimbursement uniforms propane discounts & more.
Paraco Gas Corporation is one of the largest privately held propane marketer in the Northeast. As a local familyowned company with over 50 years of experience in the propane industry we are proud to be recognized as one of the largest propane retailers and independent marketers of propane nationally (LP Gas Magazine Survey 2018. By putting customers first in everything we do our professional services team our extensive fleet and our unparalleled supply availability enable Paraco Gas to be an energy services leader.
Required Experience:
IC
Employment Type
Full-Time
