Parts Counter Associate
Parts Counter Associate
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$ 55000 - 65000
1 Vacancy
Job Description
Parts Counter Associate Parkside Kia
Location: Parkside Kia
Job Type: FullTime
Job Summary:
Parkside Kia is seeking an experienced and customerfocused Automotive Parts Counter Person to join out team. This role is responsible for assisting customers and service technicians in identifying ordering and receiving the correct automotive parts and accessories. The ideal candidate will have a strong knowledge ofKia vehicles excellent customer service skills and a high level of accuracy in inventory management. If you are looking for a rewarding career at one of the most highly awarded customer focused Kia stores and dealerships in the country look no further!
Key Responsibilities:
Customer Service & Sales:
Assist retail customers and service department technicians in finding and purchasing the correct Kia parts and accessories.
Provide professional courteous and knowledgeable service to customers in person over the phone and online.
Upsell additional parts and accessories to customers when appropriate.
Maintain strong product knowledge of Kia parts accessories and aftermarket options.
Inventory & Ordering:
Process customer orders ensuring accurate selection and timely delivery.
Monitor and maintain appropriate stock levels of commonly used parts.
Track special orders and notify customers when parts arrive.
Conduct regular inventory checks to prevent discrepancies and minimize shrinkage.
Work with vendors and the dealerships parts manager to order and receive parts efficiently.
Collaboration & Communication:
Work closely with the service department to fulfill technician part requests quickly and accurately.
Communicate effectively with wholesale customers and internal departments to ensure a seamless parts process.
Ensure all paperwork invoices and transactions are properly recorded in the dealerships system.
Operational Excellence:
Maintain a clean organized and professional parts counter and storage area.
Follow dealership and manufacturer policies and procedures regarding parts handling warranty claims and returns.
Stay updated on Kias latest models parts and technology through training and selfstudy.
Qualifications & Requirements:
Experience: Minimum 2 years of experience as an Automotive Parts Counter Person preferably in a Kia or other franchise dealership.
Technical Knowledge: Familiarity with OEM and aftermarket auto parts cataloging and ordering systems.
Customer Service Skills: Strong interpersonal and communication skills with a focus on customer satisfaction.
Computer Proficiency: Experience using dealership management systems (DMS) electronic parts catalogs (EPC) and Microsoft Office.
Physical Requirements: Ability to lift up to 50 lbs. stand for extended periods and move throughout the dealership as needed.
Drivers License: Must have a valid drivers license with a clean driving record.
Benefits:
Competitive salary $55000 $65000 per year)
Health dental and vision insurance options
401(k) with employer match
Paid time off (PTO) and holidays
Employee discounts on parts service and vehicles
Training and career development opportunities
If you are a motivated and detailoriented individual with a passion for automotive parts and customer service we invite you to apply today!
Required Experience:
IC
Employment Type
Full-Time
