Front Desk Agent - Fairfield Inn and Suites Lubbock
Front Desk Agent - Fairfield Inn and Suites Lubbock
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The 62room Fairfield Inn and Suites seeks a cheerful & energetic Front Desk Agent to join our team!
Attendance and reporting to work on time are an absolute must. You are required to be on time and report to work whenever scheduled.
The most important responsibility for this job is reporting to work on time and whenever scheduled.
The second most important responsibility for this job is reporting to work on time and whenever scheduled.
The hotel will benefit from an energetic friendly and professional individual as the Front Desk Associate is responsible for greeting registering and checking in/out guests and handling all phases of the guests stay all while providing excellent customer service. Strong time management and organizational skills will be key to maintaining efficiency in a fastpaced environment. Clear communication and an upbeat personality are essential traits for this position particularly when responding to guests and interacting with team members in various departments.
- Duties:
Greet and welcome guests in a friendly and professional manner
Checkin and checkout guests efficiently and accurately
Answer phone calls take messages and provide information to guests
Handle guest complaints or concerns with patience and empathy
Assist guests with reservations room service requests and other inquiries
Maintain a clean and organized front desk area
Collaborate with other hotel departments to ensure guest satisfaction
Perform night audit duties as requiredQualifications:
Excellent phone etiquette and communication skills
Strong guest relations skills with a focus on providing exceptional customer service
Previous experience in guest services or hospitality management preferred
Knowledge of hotel operations and procedures is an advantage
Ability to handle cash transactions accurately and responsibly
Attention to detail and ability to multitask ina fastpaced environment
Flexibility to work night shifts weekends and holidays as neededIf you are passionate about hospitality have excellent customer service skills and enjoy working in a dynamic environment we would love to hear from you. Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Please note that only qualified candidates will be contacted for an interview. Thank you for your interest in this position.
Job Type: Fulltime
Schedule:
- 8hour shift
- Evening shift
- Morning shift
- Overnight shift
- Rotating weekends
- Weekends as needed
Required Experience:
Unclear Seniority
Employment Type
Full-Time
