Surveillance Anaylst

The role as a Surveillance Analyst gives you the opportunity to:

• Review and monitor high risk and complex customer cases having a deep and broad knowledge of Wise compliance framework and the regulatory environment
• Perform due diligence on customers and businesses through a variety of data sources including websites financial statements AML policies and external legal opinion; take a riskbased approach to work effectively and maintain speed quality and consistency;
• Have a deep understanding of different business models customer types country risks and regulatory requirements across multiple geographies;
• Take riskbased case decisions with a clearly documented and auditable record in the context of our customer due diligence policy acceptable use policy and applicable regulations;
• Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;
• Coach others on our regulatory obligations how our policies fulfil them and our riskbased approach to deterring and preventing money laundering and financial crime;
• Work in the team and with compliance to evolve both our policies and our due diligence processes continuously improving our knowledge risk management and customer experience;
• Escalate any suspicions and/or concerns to the AML and Fraud teams for review;
• Work as Surveillance expert sharing knowledge across teams delivering a great customer experience and contributing through side projects and ideas on process policy or product improvements;
• Analyse reevaluate build and document risk factors and risk mitigation methods for Wise high risk customers;
• Represent the policies processes and auditable Surveillance work to regulators and auditors.

Qualifications :

As the Surveillance Analyst you should have the following skills:

• Your verbal and written English skills are excellent;
• You can multitask and take responsibility in different situations;
• You can handle routine well and have a razor sharp attention to detail;
• Youre punctual independent proactive and willing to get things done;
• Youre a good communicator and can work in crossteam environment;
• Finance/accounting background is an advantage;
• Youre eligible to work in Singapore (please note we cannot support Visas for this role)

If this sounds like a great new challenge for you please apply by submitting your CV and cover letter in English (answering the questions below). Please also limit your response to be within 1 page only. 

In your Cover Letter please answer the following questions: 

• Why would you like to join Surveillance What made you interested in the Surveillance Analyst role
• What do you think is the purpose of Wise having an Acceptable Use Policy

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Remote Work :

No

Employment Type :

Fulltime