ICT Service Desk Officer
ICT Service Desk Officer
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Job Description
Why work at Sheldon College
AtSheldon Collegewe are striving to be an Employer of Choice. We believe thatPeople Make the Differenceand reward staff byproviding industry leading benefits supporting their Financial Health and Wellbeing Social Family and Professional Growth andLearning. Some of those benefits include:
- Above Award remuneration.
- Salary Sacrifice and Superannuation CoContribution.
- College Paid Parental Leave.
- Employee Assistance Program 24/7 for Staff and Families.
- Corporate Discounts including Health Insurance & Optometry and Termly onsite PopUp Wellness clinics eg Massage.
- Employee fee discounts at OnSite Early Learning Centre and Prep 12 College.
- Coffee and Cake days every Term Team BBQs and Lunches regularly.
- Staff room essentials including Bread Raisin Toast CondimentsTea Coffee Milk.
- Professional Development is paid and release time supported.
- Subsidised Staff Study & Scholarship Program.
- Ideally you will have completed (or currently undertaking) relevant formal studies in Information Technology.
- ICT Service Desk environments including first line call event monitoring incident creation diagnostics and resolution for all incidents managed by the Service Desk.
- Coordination of service requests incident management problem resolution and change management workflows.
- Experience in a clientfacing and similar support role.
- Possess or succesfully obtain a Working with Children Check (Blue Card).
About Us
Sheldon Collegeis an independent coeducational nondenominational College situated in Redland City catering for students from 15 months of age through to Year 12. We provide a firstclass curriculum in the academicsporting and cultural arenas with access tostateoftheart classrooms laboratories resource centres and studios as well as cultural performing arts and sporting facilities.
Our Educators are our most valuable investment. Every member of our Early Learning staff plays a key role in delivering excellence in education. We deliver on our commitment toprovide outstanding education in a safe secure learning environment underpinned by our philosophy ofLoveLaughter and Learning.
To apply online please click on the appropriate link below.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
