Customer Service Manager Industrial Distribution Inside Sales Manager
Customer Service Manager Industrial Distribution Inside Sales Manager
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Job Description
Our company culture is friendly fun with healthy competition and rewards. Applied Industrial Technologies offers integrity inclusion and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring immediately for a fulltime Customer Service Manager in Yakima WA. As a leading industrial distributor (and Fortune 1000 company) we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and thats where you come in.
Why join us
Applied is listed as one of the Worlds Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy and we are a GSA approved vendor.
Youll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities and all the benefits youd expect from an industry leader 401K insurance time off employee assistance etc. you will also enjoy:
A LASTING CAREER Career paths are available in sales operations or management throughout the country.
Professional development training and tuition reimbursement.
Team oriented company culture where its called work for a reason but have fun in the process. Customers can hear that in your voice.
Join a local team with company backing.
Great work / life balance.
What youll do:
In our fastpaced team environment you will collaborate with our customers and sales team to find products and services solve customer needs and build ongoing business relationships.
Manage and lead / participate in daytoday service center operations. This position reports directly to our General Manager.
Hire train and develop service center personnel
Manage internal service center operations to meet/exceed P&L objectives including inventory AR / DSO AP
Meet customer and shipment metrics including time to fill expediting orders and quoting
Review and complete monthly reports as well as overseeing petty cash balancing
Ensure that customer relations are maintained at a high level
Use key metrics to evaluate and recommend best practices for operations
Requirements:
Build a team. Your mission is to meet / exceed sales and profit goals by developing a productive positive environment where associates want to succeed and grow personally and as a team.
1 year sales or customer service leadership experience in a businesstobusiness transactional environment. Supervisory/management experience preferred
2 yrs customer service inside sales and/or inventory / warehouse experience with a tangible product
High school diploma or GED
Written and verbal communication skills including English grammar
Computer skills. ERP / SAP experience a plus
Understanding of financial and accounting concepts preferred
Industrial sales / distribution experience a plus
Apply now for immediate consideration. We look forward to learning about you
In accordance with applicable wage transparency law requirements the typical total compensation for this position in Yakima WA is $45000 $55000 per year depending on experience plus bonus opportunities. Bonus amounts are tied to location performance and historically have generally been between $350 $600/mo though no specific amount is guaranteed. There are additional quarterly and annual bonus opportunities.
Applied Industrial Technologies (NYSE: AIT)is a leading valueadded distributor and technical solutions provider of industrial motion fluid power flow control automation technologies and related maintenance supplies. Our leading brands specialized services and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multichannel capabilities that provide choice convenience and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin ancestry gender sexual orientation gender identity age disability protected veteran status marital status medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability please send an email to or call to let us know the nature of your request.
Required Experience:
Manager
Employment Type
Full-Time
