Housekeeping Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Position
To provide a consistent room and bathroom product and service adjacent areas to meet Sofitel standards for cleanliness and presentation
KEY ROLES & RESPONSIBILITIES
- Manage and supervise all tasks of his/her staff
- Ensure cleanliness of guest rooms guest room balconies guest corridors linen rooms and housekeeping pantries according to set standards and procedures
- Supervise public areas
- Ensure that guest supplies are replenished
- Ensure guests requests are promptly and courteously met
- Report damage or malfunction in hotel rooms using P.M.S system
- Maintain equipment in proper state of cleanliness and repair
- Maintain a section floor report
- Conduct daily briefings with staff at floor level
- Conduct regular room checklists
- Report unusual behavior/activities on floors to Assistant Housekeeping Manager
- Record room status in allocated section accurately
- Comply with hotels health safety and hygiene policies
- Attend meetings and training sessions as required
- Fully understand the difference in guest levels (VIP) and in room categories
Qualifications :
- Proven ability to successfully lead and motivate colleagues
- Previous supervisory experience in a similar environment will be an asset with a proven ability to provide professional friendly and engaging service
- Good computer literacy (experience using Property Manager System preferred and proficiency in MS Word Outlook and Excel)
- Physically fit to lift heavy objects stand and walk throughout the shift
Additional Information :
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
