Automotive BDC agent -Business Development Center
Automotive BDC agent -Business Development Center
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Salary Not Disclosed
1 Vacancy
Job Description
BDC Agent (Business Development Center) Team Granger
Are you a communication whiz with a passion for helping people find their dream car Do you thrive in a fastpaced environment and enjoy exceeding expectations Then join our winning team as a BDC Agent!
Team Granger is seeking a driven and enthusiastic BDC Agent to play a vital role in our sales funnel. You will be the first point of contact for potential customers acting as a bridge between our marketing efforts and showroom visits.
Responsibilities:
- Respond to inbound phone calls and online inquiries from potential customers about our new and preowned vehicles.
- Qualify leads by identifying customer needs and budget constraints.
- Schedule appointments for qualified leads with our sales team.
- Followup with leads after initial contact to ensure a positive experience.
- Research and maintain a strong knowledge of our vehicle inventory features and pricing.
- Assist with outbound calls to existing customers and service inquiries (as needed).
- Enter customer information and track interactions within our CRM system.
- Maintain a positive and professional demeanor throughout all interactions.
Benefits:
- Competitive hourly commission structure
- Training and development opportunities
- Fun and energetic work environment
- Potential for career advancement within the dealership
- Be part of a team dedicated to providing exceptional customer service
- Health dental vision 401k paid vacation & sick time
To Apply:
Please submit your resume and cover letter to
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Qualifications:
- Minimum 1 year of experience in sales customer service or a related field (or equivalent demonstrable skills)
- Excellent communication and interpersonal skills both verbal and written
- Strong ability to build rapport with customers and identify their needs
- Proactive and resultsoriented with a focus on exceeding customer expectations
- Excellent telephone etiquette and the ability to handle multiple calls simultaneously
- Strong computer skills with proficiency in CRM software and data entry
- Ability to work independently and meet deadlines in a fastpaced environment
- A positive attitude selfmotivation and a willingness to learn
Required Experience:
Unclear Seniority
Employment Type
Full-Time
