Family Service Coordinator

Position Title: Family Service Coordinator

Employee Type: FullTime Regular

Supervisor Title: Center Director or Manager Parent Family & Community Engagement (PFCE)

Division: U.S. Programs & Advocacy

All Save the Children employees are required to be fully vaccinated against Covid19 unless otherwise required by law. All new employees hired to Save the Children will be required to submit proof of vaccination as part of their onboarding process. Failure to provide proof of vaccination may result in disciplinary action up to and including termination of employment. Save the Children complies with federal state and local laws with regard to accommodations related to this policy.

Summary

The Family Service Coordinator (FSC) manages a caseload of families participating in the Head Start and/or Early Head Start program providing ongoing support in partnership with families that is responsive to their needs. The FSC develops trusting partnerships with families. You will support families in using family strengths to build skills for selfsufficiency improved quality of life and parenting interactions that help children become ready for school and life.

The FSC assists families in identifying and reaching their own goals. In collaboration from families other program team members and community partners and will support families in developing skills for leadership and advocacy for their children. You will document all family development services to show a clear picture of the families needs strengths and growth.

Youll have direct responsibility for tasks associated with the Eligibility Recruitment Selections Enrollment and Attendance (ERSEA) requirements of the Head Start Program Performance Standards including the proper determination of family eligibility ongoing recruitment and selection of families preservation of full enrollment and support for regular attendance of children.

As a front line representative of Save the Children the FSC is required to ensure the safety and security of Head Start children and families with whom he/she has contact and adhere to the agencys values of Accountability Ambition Collaboration Creativity and Integrity.

As a Save the Children employee who will come into contact with children on a routine basis you are expected to help prevent child abuse in every situation by striving to minimize risk to children through mental awareness and good practice. You must take positive steps to protect children who may be a subject of concern and report and respond to any instance of child abuse.

What Youll Be Doing (Essential Duties)

• Engage families as full partners in assessing their needs and strengths and prioritizing their needs and interests according to their own values; ensure there is an appropriate fit between families needs and interests and program
• In coordination with the Manager of PFCE ensure that vacancies are filled within 30 days eligibility is properly determined enrollment includes 10 children with special needs recruitment is active/ongoing and that funded enrollment is achieved and maintained.
• Support each family in developing a Family Partnership Agreement so the family is able to understand and use goal development as a valuable life
• Have regular home visits with families to build on competence in the areas of: understanding attachment and child development self and family advocacy developmental transitions parents as a childs first teacher life management skills and family
• Make and consistently follow up on referrals related to: Family Partnership Agreement goals strengths/needs assessment items children with special needs family health job and education services and other services related to wellness and family
• Strengthen community collaborations to support families by: maintaining current knowledge of community resources sharing community service information with families and building relationships during attendance of interagency meetings community events and other scheduled meetings with community
• Promote a unified approach to sharing child information with families by engaging in joint planning with teachers and other specialists to prepare for home visits and other family
• Participate in multidisciplinary team
• Meet program documentation requirements by maintaining accurate objective complete timely and wellorganized child and family records both electronic and hard
• Actively participate in opportunities for continuous professional
• Perform other related duties as

Required Qualifications

• Associates degree in family and child development early childhood development social work or adult learning; or within eighteen months of hire at a minimum a credential or certification in social work human services family services counseling or a related
• Professional proficiency in MS Office suite
• Professional proficiency in written and spoken English
• Demonstrated knowledge of administration budgeting purchasing systems management and public relations skills.

• Demonstrated experience developing consistent stable and supportive relationships with young children.
• Proven ability to exercise professional judgment and evaluation before making decisions.
• Proven ability to establish and maintain effective working relationships with staff children parents and outside agencies.
• Demonstrated successful ability to communicate and collaborate with individuals and teams and atll levelsboth internal and external
• Proven successful problem solving and time management skills.
• Demonstrated commitment to fostering an environment of diversity inclusion and belonging

Preferred Qualifications

• Bilingual preferred(English/Spanish or English

Physical Requirements related to essential functions: Ability to perform medium to heavy physical work exerting up to 50 pounds of force occasionally up to 20 pounds frequently and up to 510 pounds constantly performing such activities as sitting crawling stooping kneeling crouching reaching standing walking pushing pulling lifting and grasping. This also includes some duties that require repetitive action and motion skills keyboarding and computer use.

Clear preemployment background check requirements including local state and national criminal records check sex offender registries employment and education verifications (including child abuse registry check if required by state regulations) and pass all state and local health requirements required post job offer and prior to employment.

This position may require the incumbent to operate a motor vehicle to fulfill certain essential functions of the job. The incumbent should maintain a valid drivers license and remain in compliance with any Save the Children policies pertaining to the safe operation of motor vehicles.

Current and former Head Start/Early Head Start parents will receive preference for employment vacancies for which they are qualified.

Compensation

The base pay for this position is starting at $16.02/hour. Actual base salary may vary based upon but not limited to experience credentials base salary of internal peers and other relevant qualifications specific to the role.

Why you should join the Save the Children Team

Save the Children US offers outstanding benefits that include health dental vision and life insurances shortterm and longterm disability coverage an Employee Assistance Program 403(b) generous vacation personal sick leave family leave parental/adoption leave commuter benefits dress for your day and much more.

Click here to learn more about how Save the Children US will invest in YOU!

About Save the Children

No matter your role when you join Save the Children each and every day you will challenge yourself to devote your skills talent and expertise to changing the world for kids. Its an ambitious goal and a meaningful one no matter how you see yourself professionally: an accountant a writer a data analyst a teacher a driver a designer or any one of the hundreds of dozens of roles were looking to fill every day.

You see Save the Children believes every child deserves a future. In the United States and around the world we give children a healthy start in life the opportunity to learn and protection from harm. We do whatever it takes for children every day and in times of crisis transforming their lives and the future we share.

Our work for children and their families requires that we commitat every opportunityto work together to identify and dismantle persistent systemic and structural racism inequality and any other forms of discrimination in this country and beyond. As an antiracist organization Save the Children will not tolerate discrimination in any formin our employment practices amongst our staff in our leadership or toward the people we serve. We stand in solidarity withallpeople to fight for equal rights justice inclusion and belonging.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race color religion gender gender identity or expression ancestry sexual orientation national origin age handicap disability marital status or status as a veteran. Save the Children complies with all applicable laws.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition it is Save the Childrens policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions whether deliberate or inadvertent that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation.

Save the Children is committed to minimizing safety and security risks for our valued employees ensuring all are given training support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty both agency and individual is to seek and maintain safe working conditions for all.