GM Service Advisor
GM Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
DAddario Auto Group is a FamilyOwnedCompany since 1968 located at 329 Bridgeport Avenue in Shelton CT
DAddario Automotive Group has an opening for a FullTime Experienced Service Advisor/Writerto help support our GM team and grow our Service Department. We have a great work environment great people and great benefits. The ideal candidate will flourish in a fastpaced and professional workplace. If you are looking for a challenging yet rewarding position with a growing family owned company that cares about their customers and their employees then its time to get to know DAddarios.
Pay Scale: $65000 $115000 (Depending on Experience)
Job Description:As a Service Advisor you will be the liaison between our customers and our skilled technicians ensuring a smooth and positiveservice experience. We are looking for candidates with previous Dealership Experience.
Key Responsibilities:
- Provide friendly and professional customer service in person and over the phone to customers
- Coordinate service appointments and answer incoming phone calls
- Listen to customer concerns and accurately document what the customer is saying the vehicle issues are
- Writes up repair orders by describing symptoms problems and causes discovered by Technician as well as repairs and services required obtain authorization from customer and signatures where required
- Verifies warranty and service contract coverage
- Review Vehicle Inspections provided by Technicians
- Create detailed estimates and explain the scope of work to customers
- Recommend and sell additional services for our valued customers vehicles for optimal performance
- Closing repair orders and ensuring accurate billing
- Keep customers informed of repairs and status of vehicle
- Maintain high customer satisfaction scores (monthly bonus if goal is achieved)
Benefits You Would Receive
- Very competitive salary (hourly wage plus commission)
- Medical Plan (health dental vision)
- 401k Savings Plan with employer contribution
- Basic Life Insurance
- Opportunities for Advancement
- You would work in a clean Stateoftheart service center with the most modern equipment
- Youd be in a familyowned dealership where your good work is recognized and valued
- Youd receive training and coaching support for your continuous improvement
Basic Job Requirements
- Prior Reynolds and Reynolds experience a plus!
- Strong communication and interpersonal skills
- Computer proficiency and ability to learn new software
- High School Diploma or equivalent
- Valid Connecticut drivers license with a clean record
- Satisfactory Background check and drug screen required prior to hire
- 12 years experience in a customer service orientated environmentrequired.
If you feel you would be a good fit for DAddario Auto Group please apply! Feel free to reach out to Robin at or by phone atext. 300 I look forward to hearing from you!
Required Experience:
Director
Employment Type
Full-Time
