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AdvisoryIndustry/Sector
Not ApplicableSpecialism
MicrosoftManagement Level
AssociateJob Description & Summary
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front Back and MidOffice functions leveraging Microsoft Dynamics. We focus on contributing to PwCs value proposition of strategy led and technology enabled by aligning our Consulting Solutions industry focus with the Microsoft technologies such as Dynamics 365 Azure Power Platform and Power BI.*Why PWC
At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.
Job Description &Summary
PwC is the leading global professional services firm and is acclaimed as one of the worlds leading employers. PwC offers a rich experience in terms of the variety of projects it delivers the caliber of its individuals and the exceptional training and career development opportunities it provides for its people.
To develop our Microsoft capability at PwC we are looking for people who enjoy the excitement of shaping new ideas and working as part of multidisciplinary teams on complex challenges where each project is likely to be different to the last. We are looking for candidates with the passion and commitment intellect and experience that can enable our clients success in the intensely competitive economic environment of the digital age.
Responsibilities
Retail Consultant : D365 Finance &Operations :
Work as a Functional Consultant for MS Dynamics finance &operation module
Conduct requirement gathering
Drive adoption of best practices in respective processes
To be process blueprinting and FRD creation
Solution design preparation
Create functional design document for the custom solution i.e. functionality report interface enhancements workflow notifications DIXF etc
Ensure configuration and development as per customer requirements
Conducting UAT & training for respective processes
Ensure Change management / training is completed i.e. resource readiness business documentation updated (SOPs) etc.
Create acceptance test plans & criteria along with the test data sets
Conduct user acceptance testing
Perform migration / upload of master data and open balances
Conduct end user training
Work closely with the client team under supervision of PwC project manager and monitor the daily issues on regular basis
Work closely with L1 support team to identify the pain areas and provide solution / workaround
Perform RCA of recurring issues and provide fix for the same
Coordinate with the client if any change in the process document the same initiate the change management effort estimation etc
Participate in daily/weekly/monthly meeting to discuss support issues resolutions and reporting
Resolve any reported issues as agreed SLA
Work on change requests assigned by the team lead
Support development of proposals and statement of work to include drafting estimation of efforts
*Mandatory skill sets
D365 Retail Consultant
*Preferred skill sets:
D365 Retail FRD creation MS Dynamics finance & operation module
*Year of experience required
2 to 4 Years
*Educational Qualification
BE/B.Tech
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Microsoft Dynamics 365 Customer Relationship Management (CRM)Optional Skills
Accepting Feedback Active Listening Business Process Analysis Communication Customer Journey Analysis Data Management Emotional Regulation Empathy Inclusion Intellectual Curiosity Microsoft Dynamics 365 Microsoft Dynamics CRM Microsoft Power Apps Optimism Teamwork Well BeingDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
IC
Full-Time