Residential Sales Associate

• Fulfill the obligations of the essential functions: Client consultations (i.e. applying the skills of listening information seeking relationship building) Project management and Business Development.
• Collaborate with all prospective customers with the objective of meeting their painting needs and building customers for life.
• Work effectively in a team environment that supports open communication and accountability in order to meet business objectives.

• Maintain open appointment availability for potential customers and achieving sales goals.
• Build customer relationships by focusing on implementing CertaPro Painters proven processes.
• Provide onsite and remote oneonone customer consultations by using the 101 process
• Create a customized and detailed proposal for customers based on their needs and expectations
• Complete ongoing customer communications.
• Ensure the brand has a local presence through tactics such as lawn signs door hangers home shows and other community events.
• Participation in Regional or National OnGoing Training Conferences/ Meetings.
• Maintain documentation of current activities in CRM (Customer Relationship Management) system.
• Prepare weekly analysis of results in preparation for Goal Setting and Review with coach.
• Complete setup call to ensure appropriate expectations are set for and from the customer
• Complete follow up with prospective customers by phone and/or email consistantly until the job is secured or the customer decides to not have the work completed.
• Ensure that the writen proposal accurately specifically and clearly defines both the needs of the customer and the expectations set forth during conversations between the customer and the RSA.
• Communicate the scheduling preferences and needs of the customer to the Office Manager.
• Contact all completed jobs to ensure that customers expecations were met and to actively network for referrals.

• 2 year degree in related field (preferred)
• Prior sales experience as inhome sales within the construction or painting industry (preferred)
• Drivers License with clean driving record
• Sales or related experience
• Excellent communication presentation and interpersonal skills
• Goal oriented organized and positive
• Project time management and problemsolving skills
• History of accomplishments and promotions
• Ability to meet deadlines
• Early evening and Saturdays may be required during peak season

• Vehicle provided
• Business phone
• Business computer/tablet
• Commission Based only
• Excellent training and resources provided

Opportunity is Knocking

Qualities like working hard getting the job done right and fostering respect while working as part of a team are core to the CertaPro Paintersbrand culture. This makes each independently owned and operated CertaPro Paintersfranchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers but for team members of each independently owned and operated CertaPro Paintersfranchise as well.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to CertaPro Painters Corporate.