Majors Account Executive - California
Majors Account Executive - California
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1 Vacancy
Job Description
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70 of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible awardwinning workplace.
Locations: California/ Texas
Overview of the Role
PagerDuty is seeking a Majors Account Executive with experience in growing existing accounts and acquiring new business. In this hybrid role you will report to a Regional Sales Director. You will be responsible for expanding opportunities within a set of existing highvalue accounts while also driving new customer acquisition. Were looking for a dynamic consultative sales leader who understands the nuances of nurturing longterm relationships and winning new businesssomeone who thrives in a techforward environment and is passionate about delivering impactful solutions.
You will manage a portfolio of approximately 30 to 50 accounts focusing on a balanced approach to expanding existing relationships and prospecting for new logos within the space. Your ability to align our operations cloud story with multiple stakeholders across these accounts while identifying and closing new business is key to your success.
As a customercentric organization PagerDuty emphasizes exceptional sales experiences. Were seeking someone who can build lasting relationships while pursuing strategic growth. This role is an exciting opportunity to showcase your sales expertise leverage your tech skills and make a significant impact by growing and diversifying the customer base.
Key Responsibilities
- Value Selling
Focus on demonstrating the unique value our products and services bring to both new and existing customers addressing specific needs and challenges that drive their business forward. - Account Expansion & Acquisition
Balance your time between growing existing accounts and prospecting for new business. Identify new revenue opportunities within current accounts while developing and executing strategies to win new accounts including crafting tailored outreach to key decisionmakers. - Strategic Account Development
Develop and execute strategic plans to expand accounts and identify new highpotential opportunities. Stay aligned with customer objectives and business needs while leveraging competitive intelligence and industry trends. - Sales Effectiveness
Establish and maintain strong authentic relationships with both new and existing clients. Negotiate positive outcomes ensuring mutual success with current accounts while securing new deals with prospective clients. - Executive Engagement
Conduct highlevel conversations with senior executives (VP) to uncover strategic needs and align our solutions to their business challenges. Lead discussions around both new sales opportunities and expansions within existing accounts. - Sales
Ensure thorough and accurate pipeline management with careful preparation for meetings and presentations. Follow up on commitments and agreements to contribute to the longterm strategic success of both the customer and PagerDuty. - Prospecting & New Business Development
Utilize marketing alliances and BDR programs to uncover new logo opportunities. Proactively qualify prospects develop strategies to win new business and create plans to convert leads into customers. - Planning & Forecasting
Map out territory and account strategies working with internal resources to develop an effective sales approach. Use historical data and market insights to provide accurate and actionable forecasts. - Crossfunctional Collaboration
Engage the right internal resources at the right time coordinating with support teams to drive deals forward across existing and new accounts. Ensure a seamless customer experience from prospecting to postsale.
Basic Qualifications
- 5 years of field sales experience with a focus on software/SaaS sales
- 3 years of experience in expanding relationships within existing accounts and acquiring new business
- Commercial or Enterprise Account Management experience with $500M Global 2000 companies
- Proven track record in selling across multiple products or services
Preferred Qualifications
- Strong time management complex deal management account planning and analytical skills
- Consistent history of exceeding sales targets and driving revenue growth
- Selfstarter with the ability to work independently and collaborate effectively with teams
- Experience with Sales Methodology training (e.g. MEDDIC SPIN Command of Message Challenger Sales)
This role offers the unique opportunity to work across both account expansion and new customer acquisition making it ideal for an ambitious versatile sales professional eager to drive meaningful growth. Join Pagerduty and be part of a team that values innovation customer success and building strong sustainable partnerships.
If you are 50 miles from the office this role is expected to come into our San Francisco office 2 to 3 times per week/month so you can thrive in your new role and fully embrace being a Dutonian! Must be based close to San Francisco (Sacramento Los Angeles San Francisco) or can be remote in California if you are more than 50 miles from office.
The base salary range for this position isUSD. This role may also be eligible for bonus commission equity and/or benefits.
Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.
Hesitant to apply
We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time sign up for job alerts!
Where we work
PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. We offer a hybrid flexible environment. We also provide ample opportunities for connection like team offsites and volunteering events.
How we work
What we offer
As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including countryspecific offerings on our benefits site.
Your package may include:
Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent 12 weeks for nonpregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Companywide hack weeks
Mental wellness programs
*Eligibility may vary by role region and tenure
About PagerDuty
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps Automation Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible resilient and scalable platform to increase innovation velocity grow revenue reduce cost and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70 of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Workcertified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.
Go behindthescenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
PagerDuty uses the EVerify employment verification program.
Required Experience:
IC
Employment Type
Full Time
