Front Office Supervisor FMNB
Front Office Supervisor FMNB
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Job Description
JO&JOE is opening its new hostel in Budapest! And is looking for its next Front Office Supervisor.
Come and write a page in the history of JO&JOE by being part of the opening team! The Front Office Supervisor will ensure our guests are warmly welcomed smoothly and quickly withing our Open House.
Why you
None of these missions will scare you:
Mission 1: Welcome and assist each guest with personalised attention from checkin to checkout.
Mission 2: Supervise and coach the reception team to ensure smooth and impeccable service.
Mission 3: Manage the cash registers verify accounts and ensure proper handling of payments.
Mission 4: Handle guest requests and complaints professionally and responsively.
Mission 5: Actively promote the hotels services : shop restaurant events it all passes through your hands.
Mission 6: Ensure communication between the team and management by reporting all essential information.
Mission 7: Replace the Front Office Manager in his/her absence.
Mission 8: Be the guarantor of a flawless customer experience at all times of the day.
Qualifications :
Because youve got it in you:
An impeccable sense of welcome and customer service.
A natural ability to lead and motivate a team.
Flawless organisation and excellent priority management.
Smooth and effective communication in all circumstances.
A desire to learn and develop.
YOUR LITTLE EXTRAS ARE:
Level of studies: Bachelor / Master / MBA.
Field of study: Hospitality or Tourism.
Professional experience: 2 years minimum.
Languages required: fluent in both Hungariand and English.
Additional Information :
Were sure you know the song
First verse: Well schedule an initial phone call with our Recruitment team if your application fits our beat.
Chorus: After a successful phone interview your future boss and the JO&JOE Recruitment Team give you an appointment! Be strong!
Last verse: Naturally youll hear back from us whether its or .
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
