Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ABOUT US
The Atlantic Auto Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic also known as the New York Auto Giant has 22 stores on Long Island as far westward as Valley Stream and eastward to Centereach. Atlantic brands include Lexus Audi Hyundai Toyota Nissan Honda Volkswagen Chevrolet Jeep Dodge and Chrysler.
Over the past ten years the Atlantic Auto Group has trained thousands of men and women in the fine art of selling cars. According to J.D. Power and Associates It is evident by Atlantic Auto Groups consistent results that their formal sales training process is paying dividends. When comparing Atlantics results to other dealer groups nationally Atlantic exceeds key process benchmarks.
Atlantic Chevroletis looking for Service Advisor to join our results oriented team. The Service Advisor must fully understand the sales process involved with advising service customers about how to properly repair and maintain their cars. He or she must have an outgoing personality with expertise in developing relationships and providing excellent CSI scores.
WHAT WE OFFER
- Competitive Pay Plans
- Medical Dental and Vision
- Paid Time Off
- Paid Training
- Dedicated Leadership Team
- Employee Discounted Vehicle Purchase Program
- Career Advancement Opportunities with a Promote Within Culture
RESPONSIBILITIES
- Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
- Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
- Insures that required documentation is complete and is in compliance with regulations and standards
- Attends all staff meetings trainings and educational classes as required
- Performs other duties as assigned
- Greets all customers entering the service area with a friendly professional attitude answering any questions and/or directing them to the appropriate person or location
- Verifies customer appointments and all relevant customer information (name VIN tag number mileage etc.
- Arranges service or repair and sets expectations for cost and completion
- Greets all customers in a warm sincere and helpful manner
QUALIFICATIONS
- Must fully understand the sales process involved with advising service customers about how to properly repair and maintain their cars
- Must be highly organized with excellent communication skills
- Professional appearance and demeanor
- Must have an excellent attendance record and a commitment to being on time
- Must have a valid and clean NY state drivers license
- Must be able to pass a drug test and a background check
- Must have an outgoing personality (a people person)
- Must demonstrate expertise in developing relationships and providing excellent CSI scores
Required Experience:
Unclear Seniority
Employment Type
Full-Time
