Select Lines Client Associate I
Select Lines Client Associate I
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you a motivated individual who enjoys stability and a systematic approach to success
Join our team in a role that ensures a secure foundation for both our clients and your career growth.
What is Houchens Insurance Group
We are a 100 employeeowned company with a great culture and excellent benefits. Were big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:
1. Clients
2. Coowners
3. Communities
By placing equal emphasis on meeting the needs of our clients fostering a supportive environment for our coowners and actively contributing to the betterment of our communities we strive to create a positive and impactful experience for all.
What you will receive
- Variable compensation with unlimited growth based on your performance.
- Ownership in the company in the form of stock via the Houchens Industries ESOP the largest 100 owned company in the world.
- A longterm career with substantial development and advancement opportunities.
- Opportunity to lead and operate within a production team model to ensure efficient operations and optimal output.
- Comprehensive medical dental and vision plans and many more supplemental benefits.
- Worklife balance.
- Plus much more!
To learn more about Houchens Insurance Group visit us on LinkedIn.
30 Client/Policy Services
- Provides daily support to Select Client Advisors and Select accounts through:
- Run Expiration Reports for each Producer and Client Advisor monthly.
- Print/mail Renewal Questionnaires and email them to insured clients at 120 days.
- Assist Client Advisors in backlog reduction and miscellaneous tasks as directed by management.
- Process Certificate of Insurance Requests Auto ID Requests Evidence of Property Requests
- and inoffice payments.
- Learn and adhere to Select Lines service standards and procedures.
- Develop confidence in job knowledge judgment calls and awareness of industry trends.
30 Automation & Efficiency
- Take on daily work for improved department efficiency and enhanced customer experience
- initiatives.
- Execute Commercial Download for increased efficiency in Select.
- Integrate Indio for significant efficiency impact in Select and PL.
- Update renewal questionnaires with an electronic delivery/response platform.
- Implement automated customer support/touchpoint campaigns.
- Enhance the proposal system for improved efficiency.
20 Filing Management
Documenting all correspondence following up for necessary information updates at appropriate
times and keeping the client EPIC files organized and up to date.
10 Teamwork
Works together with the team and with other departments such as Marketing Accounting Claims
Producers etc. this includes conferencing with Producers to discuss the of strategies.
Manages PTO to work with departmental needs. Volunteers will back up and/or assist others as
needed.
Education and/or Experience
Bachelors degree from a fouryear college or university or one to two years of related experience
and/or training; or equivalent combination of education and experience.
Certifications
Must be able to obtain insurance licenses and designations as set forth by the organizations
education plans.
Required Experience:
IC
Employment Type
Full-Time
