Google CCAI Architect
Google CCAI Architect
Posted on :
11-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Google CCAI Architect
TTEC Digital Google Delivery Practice
Job Description:
TTEC is seeking an enthusiastic Google CCAI Architect to join our rapidly expanding Google Practice team. If you have a passion for new tech love to continue to learn and pioneer in the AI space keep reading.
As an Architect you will be responsible for providing technical solutions to meet the various needs of our clients. You will serve as a lead to the Google delivery practice and work as part of a team of professionals that play a key role in implementing solutions and delivering results. You will enjoy involvement in the fulllife cycle of an implementation project while interacting closely with the client to meet specific needs throughout the process.
Responsibilities:
Lead voice and digital AI SelfService solutions for large multilocation contact centers
Design develop and implement AI selfservice applications with Google CCAI
Ability to interface with clients lead design decisions and drive towards defining solution requirements and technical design
Serve as a project lead for the Google Delivery practice for assigned Google CCAI projects
Collaborate with project team members to provide input to conversation design specifications
Integrate to backend systems using web services databases and reporting
Perform Unit Testing of developed code
Assist with System and Functional Testing
Required Skills/Experience:
8 years of architect experience overall
4 years of experience with DF ES/CX
2 years of technical onhands experience with Google Cloud CCAI
Google Certification a plus and/or Badge completion required
Knowledge of Cloud Services Architecture Apigee Vertex AI
Ability to support multiple projects at the same time
Experience in managing large multisite contact center implementations
Experience managing and guiding developers or interest in doing so
Experience in writing Solution Document Designs/specifications for IVA applications
Experience with SpeechtoText and TexttoSpeech services such as Nuance Google and Amazon
Proficient in Java JavaScript .NET C# HTML SQL and Python etc.
Must be able to work independently be organized selfmotivated and have attention to detail
Excellent communication skills both written and verbal
Experience developing solutions using Java Python R HTML JavaScript Node.js AngularJS C# .Net SQL SDK development Objective C Swift
Support integrations with backend data systems
Web Services REST API Soap
Databases SQL Oracle MongoDB PostgreSQL
Reporting
Candidate must have a 4year bachelors degree
Desired not required:
Experience managing staff
1 to 2 years Cisco CVP/WebexCCE/CC/UJet design and architecture experience
VXML based IVR platforms such as CVP GVP AVP/AEP Amazon Connect five 9s
We offer an outstanding career development opportunity a competitive salary along with full comprehensive benefits. We are looking for individuals with a team player attitude strong drive for career growth and a passion for excellence in client support delivery and satisfaction.
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
