PURPOSE STATEMENT:
Responsible for daytoday operational management of clinical support activities and functions.
ESSENTIAL FUNCTIONS:
- Plan and implement program goals objectives personnel resources and equipment.
- Implement the approved program plan objectives timetables expected outcome and measures for assigned areas of responsibility.
- Oversee the programs budget and policies regarding participant involvement program requirements and benefits. Work may involve directing counselors clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility outpatient program.
- Provide staff management to including hiring development training performance management and communication to ensure effective and efficient department operation.
- Develop and assist with the development and implementation of policies and procedures consistent with those of the hospital to ensure efficient operation of the program.
- Ensure that the unit maintains compliance with standards laws and certification standards including those established by JCAHO Medicare and other regulatory agencies.
- Supervise the maintenance of patient records to ensure required quality documentation and compliance with policies and procedures.
- Make recommendations for develop and carry out improvements to the program to meet changing mission parameters and requirements.
- Demonstrate a positive empathetic and professional attitude towards customers always. When patient needs are not met acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Masters Degree in a behavioral health field required.
- Four or more years experience working in behavioral health.
- Two or more years management experience required.
Required Experience:
Director