Shipping Coordinator
Shipping Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
About Felix
Founded in 2019 Felix is a patientdriven digital healthcare company that puts you in control of your health and wellbeing. Were passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians. Our strong venture partners provide us the resources to support our rapid growth and we are continuing to build our incredible pharmacy team based in Mississauga Ontario. Felix is Canadas first endtoend healthcare experience providing online treatment prescription delivery and ongoing care across a growing range of categories such as birth control erectile dysfunction acne and more.
Availability: Fulltime inperson MondayFriday (Occasional weekends may be required)
Location: Onsite Mississauga ON
Job Description
We are looking for a fulltime Shipping Coordinator to join our growing pharmacy team. Reporting to the Pharmacy Manager the Shipping Coordinator will manage packaging and shipping operations for our Ontario location and perform key administrative duties. The Shipping Coordinator will package and label orders manage packing supplies and handle shipping questions alongside our customer support team.
Responsibilities:
Support the Pharmacy team with packaging and labeling of prescriptions in preparation for daily pickup by courier at scheduled time
Keep record of all shipping supplies and promotional materials and reorder supplies as needed
Provide tracking updates to users and act as a point of contact for managing returned packages and resolving transit delays.
Maintain a communication bridge with the customer service team and escalate issues when necessary
Other administrative and clerical work and adhoc tasks as required
Job Requirements:
At least 18 years of age with a high school diploma GED or equivalent
Remarkable attention to detail as it relates to packaging and labelling inventory management and quality control
Exceptional verbal and written communication skills
Demonstrate the ability to work effectively in a team environment
Exhibit a high level of flexibility and adaptability
Respect for Health & Safety procedures and protocols and commitment to maintaining a safe work environment for colleagues
Fluent in English
Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing
Required Experience:
IC
Employment Type
Full-Time
