SEND Family Services Lead - Redeployment 18700
SEND Family Services Lead - Redeployment 18700
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Job Description
- Suffolk County Council Hybrid
- 39513 per annum (pro rata for part time)
- 37 hours per week Flexible working options available
- Post 1 Endeavour House Ipswich IP1 2BX
- Posts 24 West Suffolk House Bury St Edmunds IP33 3YU
- Permanent
As a modern flexible and effective organisation we are driven to make a positive difference to Suffolk. Thats why when you join us as a SEND Family Services Lead you will be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services.
Reimagine the possibilities.
Suffolk County Council has pledged its commitment to improve services for Children and Young People with SEND and features in the Suffolk corporate strategy as a key priority for Suffolk major programmes. Our plans and priorities Suffolk County Council.
This is a fantastic opportunity for an experienced SEND Family Services Lead to join our childrens services as we make significant investments in our SEND services including the recent 3.4 million investment in staffing as part of our commitment to improve the experiences of children young people with SEND and their families.
Your role and responsibilities
You will:
- Provide advice and training to support good practice on an ongoing basis and as part of the initial staff training/induction process
- troubleshoot and provide support and advice to casework teams to resolve disputes and identify solutions to problems
directly support with complex casework where a higher level of oversight is required - investigate and respond to service complaints
- provide responses for enquiries received by Councillors Members of Parliament or Senior leaders
- collate information regarding identified areas for service improvement and contribute to action plans to address these areas
- undertake dispute resolution and mediation procedures when required
- collate evidence to support responses to enquiries from the Local Government and Social Care Ombudsman when required.
- play a vital role in driving continuous improvement of SEND services through operational leadership and strategic input.
You will need
- a passion for improving the lives of children young people and families in Suffolk
- comprehensive knowledge of SEND legislation policies and safeguarding practices
- SEND experience
- experience of multiagency working within social care health and education
- the ability to inspire empower and develop a highperforming team
- strong financial risk and performance management capabilities.
You can view a full list of requirements in the Job and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
The Special Educational Needs and Disabilities (SEND) team works closely with families schools and other professionals to assess childrens needs and develop Education Health and Care Plans (EHCPs).
We work alongside; Special Education Services SEND Funding and Provider Services and Educational Psychology and Therapeutic Services Social Care and Health and we are all dedicated to helping children and young people achieve their individual outcomes.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report
For more information
Please contact Rhianna Rance or Gabby Thompson for a casual conversation.
- Rhianna Rance by emailing or calling 0
- Gabby Thompson by emailing or calling 0
How to apply
Step 1 Read the Job and Person Profile (JPP) (docx).
Step 2 Click Apply Now to start your online application.
Step 3 Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
- Describe a situation where you had to lead on service improvement initiatives based on feedback from children young people and families. How did you collaborate with the SEND teams to develop and implement effective action plans
- Describe a time when you had to investigate and respond to a complaint or enquiry from a family about the SEND service. How did you use your knowledge of the relevant legislation regulations and guidance to provide an effective resolution
- Tell us about a time when you had to supervise and support SEND practitioners. How did you use your leadership skills to motivate the team and drive improvements in practice
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date:11.30pm 15 April 2025
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LIHybrid
Employment Type
Full-Time
