Technician II

Smart City began more than 30 years ago and has evolved into the nations leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3000 events annually including virtually every Fortune 500 Company event and major tradeshow. From auto shows to national political party conventions to world economic summits Smart City has been on the floor behind the scenes and maintaining the connections that enable people to make important things happen.

Today we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service accounting and technology teams along with our Network Operations Center (NOC) which provides Internet security services and remote 24/7 monitoring for all of our networks.

The Technician II is a midlevel technical position that requires voice and data network experience in wired and wireless networks and skills in installation and programming for complex services. The Technician II demonstrates the experience and ability to perform all Technician I duties and responsibilities with high levels of independence and initiative.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Interacting with show and event customers to help connect their networks
• Taking show schematics/ maps and plans and transforming them into reallife wellconnected networks
• Monitoring the inventory and restocking their cart to ensure they have all the tools needed for the customers setup as planned
• Troubleshooting on the spot issues and proactively assisting customers with setup maintenance and take down of installations by color coding and proper testing of copper and fiberoptic cables installing jumpers and patch cables and providing other technical assistance as trained
• Clearly and professionally communicates with all clients and facility staff regarding company products and services
• Recommends changes in procedures maintenance requirements and upgrades of existing services to company and client
• Analyzes client requests and clearly recommends additional or more suitable services to meet client expectations
• Demonstrates initiative to develop to higherlevel skilled position requiring less supervision
• Provides leadership and development to junior team members by training them in basic installations and services

Qualifications

• Ability to multitask and respond to multiple interruptions in a professional manner
• Exceptional organizational skills
• Professional presence and demeanor
• Strong attention to detail is essential
• Passion for technology desire to learn in IT and telecom networking field
• Customer Service focused friendly while exhibiting a can do mentality

FULL TIME ONLY

Of note:

• ON SITE ONLY nonremote nonhybrid
• Compensation: $21.00 based on experience
• FullTime
• Please note travel may be required on occasion

Company Benefits:

• Medical and Prescription Drug
• Paid Time Off
• Supplemental Accident Critical Illness and Hospital Care
• Dental
• Vision
• Basic Life/AD&D
• Voluntary Life
• ShortTerm Disability
• Long Term Disability
• Flexible Spending Account (FSA)
• Retirement 401(K)
• Life Assistance Program (LAP)
• Wellness
• Tuition Reimbursement

As part of our standard hiring process for new employees employment with Smart City Networks will be contingent upon successful completion of a background check.

Smart City Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability you may call us at

Required Experience:

IC