Quality Assurance CX Associate
Quality Assurance CX Associate
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Job Description
About this role
Description
The Dynamics Solution Center teams mission is to create bestinclass experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform. We are focused on evolving developing and implementing MS Dynamics features through effective product strategy and platform engineering of the application as well as global user support.
The Role
We are looking for an Associate QA to ensure the quality and reliability of Microsoft Dynamics 365 for BlackRocks Sales and Service teams and their partner teams. You will work as part of a dynamic and vertically integrated global team helping to provide the Dynamics Solution Centers effective services.
Primary responsibilities
Testing and Quality Assurance:
Assist in developing and executing test plans test cases and test scripts for Microsoft Dynamics 365 modules.
Perform functional regression and performance testing to ensure the quality of the application.
Identify document and track defects and issues and work with developers to resolve them.
Automation and Tools:
Assist in developing and maintaining automated test scripts using tools like Selenium JUnit or similar.
Support the integration of automated tests into the CI/CD pipeline to ensure continuous quality.
Collaboration and Documentation:
Work closely with business analysts project managers and stakeholders to gather requirements and ensure test coverage.
Document test plans test cases and test results.
Provide feedback and recommendations for improving the quality and performance of the application.
Essential skills / experience
Minimum of 5 years experience in a QA role and at least 1 year of Dynamics 365 and/or Power Platform testing experience.
Basic knowledge of test automation tools and experience in developing automated test scripts.
Familiarity with testing and deploying solutions in Microsoft Dynamics and the Power Platform.
Understanding of D365 Sales and Customer Services applications is a plus.
Basic understanding or experience in testing code or quality assuring code quality in JavaScript C# or .NET is a benefit.
Strong written and verbal communication skills and ability to gain buyin from a nontechnical audience at varying degrees of seniority.
Positive attitude and resilience with strong problemsolving skills.
Ability to work effectively with crossfunctional teams.
Our benefits
To help you stay energized engaged and inspired we offer a wide range of benefits including a strong retirement plan tuition reimbursement comprehensive healthcare support for working parents and Flexible Time Off (FTO) so you can relax recharge and be there for the people you care about.
Our hybrid work model
BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock we are all connected by one mission: to help more and more people experience financial wellbeing. Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive.
For additional information on BlackRock please visit @blackrock Twitter: @blackrock LinkedIn:www.linkedin/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age disability family status gender identity race religion sex sexual orientation and other protected attributes at law.
Required Experience:
IC
Employment Type
Full-Time
