Medical AssistantPatient Service Spec
Medical AssistantPatient Service Spec
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
POSITION SUMMARY:
This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the SMG physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional positive manner when talking with patients (and all customers) inperson or over the phone or via email.
Position: Medical Assistant/Patient Service Spec
Department: SEMC
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Key Responsibilities
Clinical
- Works close with providers to assist in delivering world class care to patients.
- Rooms patients and prepares the patient for the provider visit.
- Takes vital signs as necessary. Responsible for accurate blood pressures temperature pulse pulse oximetry weight height respiratory rates and entering accurately into EMR.
- Record patient history chief complaint pharmacy information prescription list etc. into EMR for physical.
- Obtains required consents completes required forms as needed for specific visit types.
- Performs in office testing as needed. Required to perform controls on certain in office tests.
- Performs EKGs as ordered.
- Chaperones Providers as required.
- Administers vaccines and medications as ordered by provider following SMG policies.
- Stocks rooms and monitors expiration of supplies in exam rooms.
Administrative
- Assists with incoming calls as needed by answering triaging and routing telephone calls appropriately as needed.
- Registers patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.
- Schedules patients appointments and appropriate testing for patients as directed.
- Follows scheduling rules and direct schedules patient visit.
- Performs pre visit planning daily for all upcoming scheduled appointments.
- Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.
- Responsible to inform manager of all clinical or administrative supply needs or assists with ordering.
- Responsible to obtain prior authorizations and/or insurance referrals as per practice need.
- Must be able to work independently with little supervision.
- Adheres to all SEMC policies.
- Always uses discretion to ensure patient confidentiality.
- Performs all other duties as requested.
JOB REQUIREMENTS
Skills
- Strong customer service
- Excellence expected.
- Excellent communication and interpersonal skills required.
- Experience with EMR strongly preferred. (Athena a plus)
- Experience with Microsoft Office Word Excel and Outlook preferred.
Education & Experience
- High School Diploma or equivalent required.
- Education from approved medical assistant program or equivalent preferred.
- One to three years as a medical assistant preferred.
Equal Opportunity Employer/Disabled/Veterans
Employment Type
Full-Time
