Senior Systems Engineer - Site Reliability
Senior Systems Engineer - Site Reliability
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1 Vacancy
Job Description
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech sports entertainment real estate startups and more. Were united by our culture a drive to find a better way that fuels our commitment to our clients our community and our team members. We believe in and build inclusive workplaces where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job its about having the opportunity to become the best version of yourself.
In this role youll be part of our Platform Engineering team focused on enhancing the reliability and performance of our Linuxbased systems while extending your expertise across various other operating systems and cloud infrastructure technologies. A typical day would involve proactive troubleshooting automating operations enhancing system observability and collaborating with crossfunctional teams to uphold and advance our technology stacks health and efficiency.
About the Role
- System Reliability and Incident Management:Monitor system performance metricsand logs to preemptively identify and resolve issues. Engage in realtime troubleshooting of connections between databases and web servers ensuring high availability and minimal downtime.
- Infrastructure as Code (IaC):Develop maintain and evaluate automation scripts and playbooks for common infrastructure patterns and standards using Terraform and custom scripts to ensure consistent and repeatable environments.
- Observability and Monitoring:Implement and maintain monitoring solutions that provide insights into system health and performance. Leverage tools like Dynatrace and Splunk to create actionable alerts and dashboards.
- Performance and Security:Regularly assess and tune the performance of Linux andother operating systems ensuring secure configurations and managing vulnerabilities to protect against threats.
- Collaboration and Advocacy:Work closely with application development teams and other stakeholders to support and deploy new technologies that align with business goals. Champion best practices and contribute to technology strategy discussions.
- Documentation and Knowledge Sharing:Produce highquality documentation detailing the configuration operation and troubleshooting of supported systems and software. Share knowledge with team members on best practices.
- Oncall Support:Participate in an oncall rotation to ensure that our critical systems function reliably around the clock
About You
Minimum Qualifications
- Deep knowledge of Linuxbased operating systems (Red Hat Enterprise Linux CentOS Rocky Alma SUSE Ubuntu Debian).
- Configuration and management
- Security
- Performance tuning/monitoring
- Troubleshooting.
- Proficiency in scripting and automation with Ansible Bash or other languages like Python Terraform or PowerShell.
- Thorough understanding of computer networking (DHCP DNS HTTP TCP/UDP IPv4/IPv6 OSI model) and load balancing.
- Understands clientserver architecture with relation to web/app servers databases load balancers and other infrastructure platforms.
Preferred Qualifications
- Experience working in Amazon Web Services (AWS) Azure or Google Cloud Platform (GCP).
- Prior experience working in a customerfacing role and/or helpdesk.
- Working knowledge of any of the following: VMware Redis and/or other caching technologies Splunk Azure DevOps Active Directory PowerBI Dynatrace ServiceNow or PagerDuty.
- Knowledge of agile development and delivery processes.
- Experience working with a continuous integration/continuous deployment (CI/CD) platform like CircleCI Jenkins Octopus Deploy or GitHub Actions. Alternatively experience with a job scheduling/orchestration platform like Rundeck or Tidal.
- Working knowledge of other operating systems and platforms like Windows Server.
- Background in deploying and managing container orchestration platforms like Kubernetes/Docker/ECS etc
What Youll Get
Our team members fuel our strategy innovation and growth so we ensure the health and wellbeing of not just you but your family too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: Weve got your back. Check out our full list of Benefits and Perks.
About Us
Rocket Mortgage was founded in 1985. Today were a Detroitbased publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage we believe that home is more than the house you live in. Our wide variety of home loan options tools and resources empower our clients to achieve their homeownership dreams. Were known as experts in the mortgage industry but were also innovators we strive to create the best experiences for our clients from beginning to end. And were not your typical employer. Were insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at .
The Company is an Equal Employment Opportunity employer and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team The Pulse at
Required Experience:
Senior IC
Employment Type
Full-Time
