Restaurant SupervisorPart-time Chickies Petes - Allentown

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests expectations within their level of responsibility.

This role will pay an hourly rate between $17 to $20 plus tips

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

PPL Center is a stateoftheart multipurpose arena in downtown Allentown PA and home of the Lehigh Valley Phantoms. The arena seats more than 10000 for concerts and more than 8500 for Lehigh Valley Phantoms professional hockey games making it the regions largest events venue.

The amenitiespacked PPL Center hosts more than 150 events each year offering something for everyone including the Lehigh Valley Phantoms the AHL affiliate of the NHL Philadelphia Flyers live concerts family shows trade shows youth sports high school and collegiate events conferences graduations and so many more.

Chickies & Petes is a fullservice bar and restaurant located within PPL Center serving lunch Tuesday through Friday and open for events.

• Follow all Chickies & Petes service operational and company standards
• Provide support to General Manager in daily operations of the restaurant
• Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
• Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times
• Complies and ensures compliance with liquor laws regarding alcohol service where applicable
• Complies with all departmental food and franchise contractual agreements
• Perform POS duties in regards to voids comps splitting checks gratuities
• Coordinates in troubleshooting technical problems with Point of Sale (POS) system facilities equipment etc. and contacts for appropriate support as necessary
• Provides ongoing supervision and mentoring to team members
• Monitors product quality and ensures high level of guest service
• Must maintain excellent attendance and be available to work events and varied schedules per business need

Knowledge Skills and Abilities:

• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages) as they relate to POS cash/credit transactions cash reconciliation and product inventory.
• Ability to communicate with team members management staff and guest in a clear businesslike and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to clearly communicate read and write in English.
• Ability to work well in a teamoriented fastpaced eventdriven environment.
• Communicates in a positive respectful manner to both internal and external guests.

• High school diploma or GED
• Must be 18
• 1 year supervisory experience as a supervisor/manager in a fast paced restaurant environment.
• Experience working in a fastpaced high volume food court casual buffet and/or nightclub in a supervisory capacity is preferred.
• Must acquire and maintain a valid Health Food Handlers Card Alcohol Awareness Certification within 60 days of hire

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.