Medical Front Desk Patient Care Representative

Patient Services Representative FullTime (PartTime Considered for the Right Candidate)
Clarendon Vision Advanced Eyecare Westmont IL

Are you seeking a career where your skills and dedication directly enhance peoples lives Do you thrive in a fastpaced dynamic environment where attention to detail and exceptional customer service are valued At Clarendon Vision Advanced Eyecare a premier Specialty Optometry Practice in Westmont IL we are looking for a Patient Services Representative who is highly organized professional and excels in multitasking while ensuring a smooth and positive patient experience.

Why Join Our Team

Clarendon Vision Advanced Eyecare specializes in cuttingedge optometric care including NeuroOptometry VisionTherapy Myopia Management Pediatric Optometry and Ocular Disease Management. Our team is passionate about helping patientsboth children and adultsovercome visionrelated challenges that impact learning reading comprehension and attention.

We foster a collaborative growthdriven environment where every team member plays a crucial role in delivering toptier patient care. If you are seeking a rewarding career with a purposedriven team we want to meet you!

Who Were Looking For

The ideal candidate will have:
A background in the medical field (optometry/ophthalmology experience preferred).
Strong multitasking skills and the ability to complete tasks on time in a busy environment while maintaining composure.
Exceptional customer service skills and professionalism in patient interactions.
A keen ability to manage scheduling patient flow and front office responsibilities efficiently.
An eye for detail when handling insurance verification payments and accurate data entry.
A teamoriented mindset with a proactive solutionfocused approach.

Primary ResponsibilitiesPatient Communication & Front Office Management:

• Handle inbound and outbound calls professionally and efficiently.
• Schedule appointments ensuring proper coordination for specialty care needs.
• Provide a warm welcoming experience for all patients during checkin and checkout.
• Verify insurance (vision and medical) and ensure patients understand their benefits.
• Accurately maintain patient records while ensuring compliance with HIPAA regulations.
• Collect payments and schedule future appointments accurately.
• Manage patient flow to maintain an organized and efficient schedule.

Optometric Pretesting & Optical Assistance:

• Perform pretesting on patients as needed.
• Assist with ordering dispensing and tracking contact lens and eyewear orders.
• Educate patients on eyewear options and help them navigate their vision care choices.

Administrative & Financial Duties:

• Monitor office inventory and ensure supplies are stocked.
• Work with the Practice Manager to place and expedite orders for supplies and equipment.
• Assist Optometrists Practice Manager Patient Care Liaisons and Myopia Counselors as needed.
• Process patient payments and demonstrate proficiency in financial and insurance terminology.
• Balance and close the cash drawer daily.
• Perform additional clerical tasks as assigned.

Schedule & Availability

• Saturdays 8:00 a.m. 2:00 p.m. and Fridays 9:00 a.m. 3:00 p.m.required.
• Some evening availability is required.

Education & Experience Requirements

• High school diploma or GED required some college preferred.
• Minimum of two years of experience in a medical office setting (optometry/ophthalmology preferred).
• Familiarity with EHR/PM systems is a plus.

What We Offer

At Clarendon Vision Advanced Eyecare we believe in nurturing career growth while fostering a supportive and psychologically safe work environment. We offer:

Medical Dental and Vision Coverage
Retirement Plan
Life Insurance & ShortTerm Disability
Paid Leave Paid Holidays & Paid Time Off
Quarterly ProfitBased Bonus for FullTime Employees
Birthday Leave Because YOU Matter!

Join a team that values your skills your growth and your contributions. Apply today and take the next step in a career where your work truly makes a difference!

Required Experience:

Manager