FT Cross Utilized Supervisor
FT Cross Utilized Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Great News!
Menzies Aviation is hiring!!! Join Menzies Aviation and be part of our family!!!
Essential Duties and Responsibilities:
- Performs new employee introduction to work area explains work rules uniform policy time clock process officeterminal procedures and provides overview of department operations.
- Trains employees on specifics or assigns employees to work with an experienced representative.
- Ensures that employees are fully trained on company policies and procedures including telephone procedures cash handling security procedures and systems.
- Interfaces with other departments to ensure that service issues are addressed and corrected to ensure quality of service.
- Comfortably and continuously move/lift customer luggage with an average weight of 50 pounds including some pieces exceeding 75 lbs.
- Promptly handles all customer service complaints with a focus on positive resolution.
- Supervise Lead Agents; allocating agent resources as needed.
- Ensure that personnel adhere to established company safety regulations.
- Read and interpret aircraft weight and balance loading instructions hazardous material identification label aircraft loading manifest and baggage and cargo routing tags.
- Assist in all areas of the operation.
- Operate various pieces of ground support equipment.
- Other duties as assigned.
Required Skills:
- Must be at least 18 years of age.
- Ability to supervise up to 1015 agents.
- Maintain a valid drivers license with a good driving record.
- One year college certificate or technical school six months related experience or equivalent combination of education and experience.
- Must be available and flexible to work variable shifts including nights weekends and holidays.
- Must be able to stand for long periods of time at the ticket counter and gate checkin areas.
- Must have strong verbal and written communication skills.
- Knowledgeable of computer software programs.
- Work is done indoors and outdoors. Must be comfortable working in all weather conditions.
- Must be able to speak read and write in English proficiently.
- Must pass preemployment drug test.
- Capable of lifting up to 75 lbs.
Required Experience:
Manager
Employment Type
Full-Time
