Service Department BDC Manager
Service Department BDC Manager
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
An automotive BDC (Business Development Center) representatives job is to generate and manage customer leads for a dealership.They are responsible for:
- Inbound and outbound calls:Answering calls from potential customers and making calls to generate leads
- Customer inquiries:Responding to questions about vehicles financing and service
- Appointment scheduling:Setting appointments for the sales or service team
- Followup calls:Making followup calls to increase customer service satisfaction
- Customer service:Greeting visitors and callers and transferring them to the correct department
BDC representatives need to have good computer skills a positive attitude and a courteous phone manner.They should also have excellent customer relations sales and marketing abilities and service knowledge.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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