Part-Time Retail Sales Associate - 6515

WELCOME

This position will be at our Fresno location. 7726 N First St Fresno CA 93720
THIS IS NOT A POSITION WITH UPS. WE ARE A FRANCHISE.

We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application you will be kept informed via email status updates (and text messages if you opt in) throughout the evaluation process.

By continuing with this job application you will be asked to answer jobspecific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses we will evaluate your submission. If you are selected you will be called to come into the center to fill out an application in store and meet with the center manager.

Thank You
The Hiring Manager

SPECIAL NOTE: If you do not receive a confirmation email within minutes of your job application submission please check your email bulk or spam folders.

COMPANY DESCRIPTION

THE UPS STORE INC.together comprise approximately 4800 independently owned locations in the U.S. Puerto Rico and Canada providing convenient and valueadded business services to the smalloffice/homeoffice market corporate road warriors and consumers. Our centers offer a variety of shipping freight postal digital online printing document and business services through convenient locations and worldclass service. The strength ofTHE UPS STORE INC.comes in part from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust teamwork accountability high expectations and open communication.

THE UPS STORE INC.is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race religion sex sexual orientation gender identity age national origin ancestry citizenship disability or veteran status.

JOB DESCRIPTION

The Center SalesAssociate delivers worldclass customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and pointofsale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services and bestvalue options and exhibits confidence by knowing best practices related to the industry. This is a sales position you will be required to meet certain goals on a daily/monthly basis.

The ideal candidate has previous retail sales experience strong computer and internet skills a high school diploma or GED a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

This position will be at our Fresno location. 7726 N First St Fresno CA 93720
THIS IS NOT A POSITION WITH UPS. WE ARE A FRANCHISE.

**OPEN AVAILABILITY RECOMMENDED WEEKEND AVAILABILITY REQUIRED.**

RESPONSIBILITIES

• Delivers outstanding customer service to walkin customers and telephone inquiries
• Continuously practices good listening skills with customers The UPS Store team members and leadership
• Takes ownership of the customers shipping needs and offers viable solutions
• Takes action to learn all product and service offerings alternative solutions and industry trends
• Operates all equipment software and devices in an expert fashion and is willing to teach others
• Maintains a clean organized and safe working environment
• Performs other duties as assigned
• Empathizes and manages demanding impatient and/or frustrated customers to turn a stressful event into a positive experience
• Manages the logistics of small to medium projects follows through to completion and updates all parties as needed
• Packages shipments for safe arrival including assembling stock boxes building custom boxes and properly cushioning contents

QUALIFICATIONS

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Able to crosssell and upsell products and services
• Excellent packing skills
• Strong computer skills including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills including spelling and math
• Prompt reliable and responsible
• Able to lift 40 pounds