Business Support Assistant Manager
Business Support Assistant Manager
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Job Description
- Suffolk County Council Allington Clinic Ipswich IP4 4ER Hybrid
- 27711 per annum (pro rata)
- 18.5 hours per week
- Permanent
An exciting opportunity has arisen to join Suffolk County Councils Health Business Centre as a Business Support Assistant Manager in the Health Visiting Clinical Administration Team working from Allington House Ipswich.
- Do you have experience in managing a team
- Would you like to work in a varied challenging and rewarding role
- Are you passionate about making a positive difference in the lives of children and young people in Suffolk
The Health Business Centre (HBC) is an integral and key element of the Suffolk 019 Healthy Child Service and its function is to support the delivery of the health visiting and school nursing services to children and young people across Suffolk ensuring that families receive a seamless efficient and timely response. It is also the single point of contact for all clients staff and stakeholders.
Your role and responsibilities
This supervisory role is imperative to the smooth running of the Administration Team. Working alongside the Business Support Manager you will be responsible for the 16 staff members 10.4FTE) in terms of monthly supervisions and PDRs daily resource management escalation point and go to expert.Youll also be responsible for all new starter training and maintaining the Admin Handbook reference documentation/training manual for the team. Youll work closely with the wider HBC team and the health visiting team managers whilst receiving management supervision and you will have access to the inhouse training to support you in your role.
In addition youll be working with the Business Support Manager to implement strategic change and deliver programmes of activity that will deliver efficiencies for the service and streamline access to our services for service users.
You should apply if you are a confident communicator as well as a strong team player who is able to work in a solutionfocused manner.
You will need
- relevant experience and knowledge to be able to manage staff in a busy fastpaced working environment to include recruitment training and appraisals
- to be a good communicator who can provide advice and guidance to your staff on a range of administrative procedures and be able to deal effectively with any people issues in the team
- working knowledge of Microsoft packages as well as SystmOne
- to be organised and able to prioritise your own work and the work of others to meet deadlines.
You can view a full list of requirements in theJob and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
The teams purpose is to support the clinical teams in the delivery of the Healthy Child Programme. We value teamwork and a solutionfocused approach with positive working relationships.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report (suffolk).
For more information
Please contact Wendy Massingham she/her for a casual conversation. You can reach her by calling 0 or emailing .
How to apply
Step 1 Read the Job and Person Profile (docx).
Step 2 Click Apply Now to start your online application.
Step 3 Upload aSupporting Statementanswering the following questions below. You should use theSupporting Statement template.
Question 1 Tell us about what experience and skills you have of people management. If you dont have people management experience please tell us about what you think makes a good people manager and why (max 500 words)
Question 2 Tell us about your experience of working in Children & Young Peoples Services / a healthcare environment / working with service users in a health environment (max 300 words)
Question 3 Why are you applying for this role and what 3 key skills could you could bring to this role (max 300 words)
Question 4 Give an example of a challenging situation you have had to deal with to conclusion 300 words)
Question 5 Tell us what experience you have of using SystmOne or if no experience please share with us your experience of managing a case management system or database which holds client information within it (max 300 words)
Please note:Without a supporting statement your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailing or calling. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date:11.30pm 23 April 2025.
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LIHybrid
Required Experience:
Manager
Employment Type
Part-Time
