Retail Store Manager
Retail Store Manager
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Job Description
Most companies claim to have the best people. We say to them Keep dreaming. Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon Microsoft Nordstrom Starbucks and the sports world bringing energy bold ideas and a willingness to dive into the unfamiliar. Its our people that make BDA the top global Merchandise Agency to work for.
Job Summary
The Retail Store Managers primary role will be to organize and manage retail store locations for NHL Seattle. This position will be responsible for leading the retail supervisors and our parttime retail staff.
DUTIES AND RESPONSIBILITIES
Supervising and developing full/parttime staff for all retail locations
POS system handling prepare and review sales reports financial statements and other performance metrics.
Achieve sales targets and KPIs set by the company.
Oversee inventory levels and ensure accurate stock control including stock replenishment and tracking during the launch period to maximize sales opportunities
Order and receive merchandise ensuring timely and efficient restocking
Conduct regular stock audits to minimize shrinkage and discrepancies.
Organization of the retail stores as per BDA and NHL Seattle merchandising requirements
Ensure high levels of customer satisfaction through excellent service.
Handle customer complaints and resolve issues promptly
Schedule staff shifts manage labor OPEX store expenses and budget optimizing financial performance.
Recruit train manage performance and supervise store employees
Conducting annual performance reviews of parttime staff
Providing coverage for the Team Store as needed
In Collaboration with BDA Marketing team plan and execute instore promotions marketing campaigns and collaborate with the marketing team to drive store traffic and sales.
Number of staff reporting to this position. 35 keyholders.
QUALIFICATIONS
Bachelors degree in business administration or related field preferred
Previous experience in retail management or a related field is required typically 25 years.at a supervisory level
Must be able to work a flexible schedule (mainly evenings and weekends)
A proven ability to lead manage and motivate a staff of up to 30
Strong leadership and team management skills and proficiency in retail software and pointofsale systems.
Proficient with Excel spreadsheets and translating data into insights.
Strong organizational and problemsolving skills ability to work under pressure and a proactive approach to achieving goals.
Excellent communication customer service and process improvement skills
Enthusiastic selfmotivated and eager to learn more about our unique retail industry
We are pleased to share the base salary range for this position is $78000 to $85000. If you are hired at BDA your compensation will be determined based on factors that may include geographic location skills education and experience. In addition to these factors we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency the range listed is the full base salary range for the role and hiring at the top of the range would not be typical in order to allow for future salary growth. The range listed is just one component of BDAs total compensation and rewards programs which includes: robust PTO; vacation a paid volunteer day holidays and summer Fridays Benefits; medical dental vision life and AD&D insurance 401k; tuition reimbursement mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenuegenerating positions may be eligible for incentive compensation.
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Required Experience:
Manager
Employment Type
Full Time
