Job Summary:
The Senior Systems Administrator is responsible for implementing and maintaining BCNETs multiplatform physical and virtual servers appliances and firewalls. This role ensures that BCNETs infrastructure complies with information security best practices in coordination with BCNETs cybersecurity standards while utilizing server management tools to monitor system performance and establish performance baselines.
The Senior Systems Administrator is also responsible for maintaining and verifying the integrity of BCNETs infrastructure backups. This position collaborates with the Network Services Client Services and Shared Systems & Technology teams as needed and ensures all work is accurately documented using helpdesk and change management platforms.
Key Responsibilities and Duties:
- Working as a member of the IT team provides second and third level operational support to ensure the stability and service levels of the BCNET server infrastructure.
- Assesses server infrastructure problems and develops solutions and implementation plans for resolutions with vendor equipment or software suppliers and maintains a peer technical expertise liaison with vendors and suppliers.
- Advises and makes recommendations to the technical life cycle planning of the BCNET server infrastructure and its effects on network services.
- Monitors server infrastructure activity and connectivity troubleshoots diagnoses and resolves server infrastructure problems;
- Patches and maintains the security integrity of servers.
- Employs technical expertise and represents BCNET and Network Services Client Services Shared Systems and Technology in developing workflows and processes to be built in TeamDynamix.
- Utilizes existing toolsets to perform server or appliance installations troubleshooting and documentation tasks and security procedures.
- Implements best practices standards procedures and quality objectives across the infrastructure and platforms.
- Works independently to see operational projects to completion and works collaboratively with peers and team members to meet objectives.
- Maintains appropriate professional designations and uptodate knowledge of current information technology techniques and tools.
- Occasionally required to provide afterhours oncall support on a rotational basis and be available offhours to work on emergency server infrastructure problems maintenance or project activities.
Qualifications and Skills:
Required:
- A technology diploma/degree and 68 years of progressive experience in administering Linux systems experience with Windows system is an asset.
- Have experience in scripting and commandline tools in Linux and Windows using administrative languages such as Python Powershell and BASH scripting.
- Have and show competence with OpenLDAP Active Directory Radius DHCP and DNS.
- Strong VMware virtualization skills
- Have experience in working in an environment requiring robust Change Control processes and procedures.
- Be able to monitor performance and troubleshoot alerts using commercial opensource and locally developed monitoring tools.
- Good understanding of automation (i.e. Ansible Puppet Chef) tools
- Know the fundamentals of IT security hardening practices and security management tools
- Have experience working with and managing Veeam back up systems.
Desired:
- Have experience with system failure analysis and recovery. Ensuring system consistency and integrity.
- Have a good understanding of Database systems (i.e. Mysql PostgreSQL)
- Good knowledge of LAMP and IIS configuration
- Have experience in effectively presenting technical solutions to customers
- Familiarity with benchmarks such as CIS
- Working knowledge of SSO MFA and Federation systems (i.e. Shibboleth ADFS)
Assets:
- Familiarity with Jira Confluence and TeamDynamix applications.
- Administering with Microsoft 365 intune environment
- Experience working within the higher education
- Microsoft Windows automation facilities (i.e. PowerShell DSC)
- Experience with setup and maintenance of firewalls (i.e. Palo Alto Networks FortiGate)
Benefits and Perks:
- Hybrid Work Model: Flexibility to work remotely and inoffice.
- Health Benefits: Comprehensive coverage including dental vision and a wellness allowance.
- Pension Plan: Secure your future with our defined benefits pension plan.
- Professional Development: Annual allowance for skillbuilding and growth opportunities.
- Paid Time Off: Generous vacation days personal days sick days and yearend office closure.
- Volunteer Day: One paid day annually to support a cause you care about.
- Inclusive Culture: Supportive workplace with teambuilding events and activities.
- Convenient Office Location: Easy access by transit and close to great coffee spots.
About BCNET
Who We Are
We are a small dynamic team that loves what we do and thrives on our ability to make a difference for our higher education member community in British Columbia. Our diverse team is passionate collaborative responsive and entrepreneurial. We share a desire for learning and working together for the greater good of each other and our members. With a flexible work environment great benefits and the opportunity to develop your skills you can put your talent to work and reap the rewards.
What We Do
We are a membercentric services organization that continually engages with our community to provide technology and services that enables excellence in teaching learning and research. We equip our members with opportunities to work together to learn explore evaluate and shape the development of technology services and procurement solutions that serve their collective interests.
Why We Do It
Our motivation is to enable members with technology and services to support excellence in teaching learning and research. We aim to enhance the quality of services drive down costs maximize efficiencies empower digital transformation share knowledge and human and capital resources so that all can benefit.
Equal Employment Opportunity
BCNET is committed to equal employment opportunities for all regardless of race color religion sex sexual orientation gender identity national origin age disability veteran status marital status or any other legally protected status. We welcome applications from everyone and offer reasonable accommodations for individuals with disabilities throughout the hiring process and employment. If you need accommodation during the application process please reach out to our HR department at with your specific request. Our team will work with you to ensure you have the support you need to participate fully in our recruitment process.
Required Experience:
Senior IC