Manager - Power Quality Projects and After Sales Service Support
Manager - Power Quality Projects and After Sales Service Support
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Job Description
Not just a job but a career
Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18000 employees work in over 60 countries with one corporate mission to coinnovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.
Key Responsibilities:
Project Management:
- Oversee the of power quality services and projects ensuring they are completed on time within budget and meet quality standards and customer expectations.
- Develop detailed project plans timelines and resource allocation strategies.
- Monitor project progress and provide regular updates to senior management.
- Identify and mitigate potential risks and issues that may impact project timelines or quality.
Team Coordination:
- Coordinate activities between vendors and our regional teams to ensure seamless project .
- Facilitate effective communication and collaboration among project stakeholders.
- Provide guidance and support to regional teams to resolve technical and operational challenges.
After Sales Service Support:
- Develop and implement aftersales service strategies to ensure high customer satisfaction.
- Monitor and manage aftersales service activities including maintenance troubleshooting and customer support.
- Ensure timely resolution of customer issues and complaints.
- Establish and maintain strong relationships with customers to understand their needs and expectations.
Quality Assurance:
- Ensure that all projects adhere to quality standards and regulatory requirements.
- Conduct regular quality audits and inspections to identify areas for improvement.
- Implement corrective actions to address quality issues and prevent recurrence.
Reporting and Documentation:
- Maintain comprehensive project documentation including project plans progress reports and service records.
- Prepare and present regular reports on project status aftersales service activities and customer feedback.
- Ensure accurate and timely documentation of all projectrelated activities.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive culture.We will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic status.We will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.
Are you being referred to one of our roles If so ask your connection at Yokogawa
about our Employee Referral process!
Required Experience:
Manager
Employment Type
Contract
