Warranty Admin
Warranty Admin
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Salary Not Disclosed
1 Vacancy
Job Description
JobTitle: Warranty Administrator
Location:Castleford WF10
Salary:Between(depending on experience)
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Discount on Service Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Access to Perks at Work discount website
Role is full time andpermanent.
Monday to Friday 42.5hours a week
Our client is anindependent dealer group which operates a network of 61 dealership sites in theUK and channel islands.
They are now looking fora Warranty Administrator to be based from their Castleford Dealership.
The role will be basedfull time from our clients dealership in Castleford for your 3 month probationonce this has been passed you will then be able to move on to hybrid working inmonth 4.
Job Purpose:
To drive thestandard in customer care and provide an efficient warranty claims process insupport of the business. To maintain electronic and paper information andensure they are uptodate at all times. To provide timesensitive informationreports and respond to queries within a reasonable time frame and deliveroutstanding customer service to internal and external customers at all times.Youll demonstrate our clients Purpose Principles and Ambition (PPA) in alldealings with colleagues customer and prospects
Key Responsibilities andAccountabilities:
- Work effectively and efficiently on a wide variety of tasks within a specific area with the intention of helping our client meet its corporate objectives.
- Manage and process all warrantyrelated paperwork effectively and efficiently.
- Manage workload effectively in response to requests from colleagues and manager.
- Apply time and resources effectively to meet task deadlines.
- Anticipate customer needs and takes a proactive approach to workload.
- Look for new ways to undertake tasks more effectively
Essential Skills andAbilities:
- Use of Microsoft Office Suite e.g. Excel Word. Outlook
- Administrative experience
- Ability to work to deadlines
- Excellent communication skills
- Manufacturers warranty experience
- Use of Kerridge
- Dealership experience
Candidate must have afull and valid driving licence and live within commutable distance from theirCastleford dealership.
Candidates must haveprevious experience of Warranty work in a car dealership.
To apply for this roleplease submit your full and up to date CV to Jonathan Sweasey at PybusRecruitment on email: or call
Requirements
Essential Skills andAbilities:
- Use of Microsoft Office Suite e.g. Excel Word. Outlook
- Administrative experience
- Ability to work to deadlines
- Excellent communication skills
- Manufacturers warranty experience
- Use of Kerridge
- Dealership experience
Benefits
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Discount on Service Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Access to Perks at Work discount website
Employment Type
Full-Time
