GBS Continuous Improvement Manager - Decatur IL or Alpharetta GA
GBS Continuous Improvement Manager - Decatur IL or Alpharetta GA
Posted on :
11-04-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
GBS Continuous Improvement Manager Decatur IL
In the role of NA GBS Continuous Improvement Manager you will be an integral part of our GBS Management Office team overseeing the GBS colleagues at Erlanger location and enhance service delivery across our GBS in North America. A significant percentage of your time will be optimizing processes ensuring exceptional service standards to drive efficiency and effectiveness. The ideal candidate will have strong project skills a keen eye for process improvement team leadership and the ability to work effectively in a fastpaced multinational environment.
Key Responsibilities:
Experience in Global Business Services (GBS):
Project Management:
Leadership and Influence:
Hiring Manager Uday Haral
Recruiter Natalie Clark
About ADM
At ADM we unlock the power of nature to provide access to nutrition worldwide. With industryadvancing innovations a complete portfolio of ingredients and solutions to meet any taste and a commitment to sustainability we give customers an edge in solving the nutritional challenges of today and tomorrow. Were a global leader in human and animal nutrition and the worlds premier agricultural origination and processing company. Our breadth depth insights facilities and logistical expertise give us unparalleled capabilities to meet needs for food beverages health and wellness and more. From the seed of the idea to the outcome of the solution we enrich the quality of life the world over. Learn more at www.adm.
Base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience. Hourly and salaried nonexempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired employees will be in an atwill position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
The pay range for this position is expected to be between:
In the role of NA GBS Continuous Improvement Manager you will be an integral part of our GBS Management Office team overseeing the GBS colleagues at Erlanger location and enhance service delivery across our GBS in North America. A significant percentage of your time will be optimizing processes ensuring exceptional service standards to drive efficiency and effectiveness. The ideal candidate will have strong project skills a keen eye for process improvement team leadership and the ability to work effectively in a fastpaced multinational environment.
Key Responsibilities:
- Lead initiatives to streamline and enhance GBS processes ensuring efficiency and effectiveness. Develop project charters conduct LEAN events to process map and identify improvement opportunities and implement a monitoring plan for end to end process improvements.
- Develop and implement transition plans or scope expansions for new business units and functions joining the GBS framework. Act as the primary point of contact for internal and external stakeholders during the transition process. Evaluate the effectiveness of transition and expansion efforts and implement lessons learned for future initiatives.
- Demonstrated analytical skills to interpret data identify trends and generate actionable insights that contribute to informed decision making.
- Strong capacity for critical thinking pushing the boundaries and challenging the status quo to drive continuous improvement.
- Proven ability to collaborate effectively with cross functional teams and communicate to stakeholders with technical and nontechnical backgrounds.
- Adept at driving process changes by effectively communicating insights recommendations and the rationale behind process improvements to stakeholders and facilitating the adoption of new practices within the organization.
- Foster a culture of continuous improvement by working closely with GBS teams and wider organization to understand their needs and challenges and providing them with recommendations to enable datadriven decisionmaking.
- Enable teams to drive process standardization/simplification establish internal controls for risk mitigation and accelerate value generation through datadriven insights.
- Implement and monitor process improvements measuring the impact on key performance indicators (KPIs).
- Translate business needs and opportunities into clear actionable insights across dashboards scorecards and adhoc analyses.
- Support the design and iteration of custom dashboards which can be easily understood and used for strategic decision making.
- Bring structure to business requests translates requirements into an analytical project approach and leads projects through completion.
- Prepare and deliver visualizations and internal presentations that translate analytic insights into tangible actionable solutions for business partners to implement.
Experience in Global Business Services (GBS):
- Understanding of typical GBS processes including RTR PTC STP HR IT among others.
- Knowledge of best practices specific to improving efficiency and service quality in an GBS.
- Experience with continuous improvement methodologies such as Lean Six Sigma Kaizen PDCA among others.
- Ability to identify and prioritize opportunities for improvement in operational processes and implement effective changes.
- Strong skill in data analysis to identify trends patterns and relevant insights.
- Ability to provide regular reports and updates on progress achievements and challenges to senior management.
- Experience using data analysis tools like advanced Excel Alteryx Power BI or equivalent tools.
Project Management:
- Proven ability to lead continuous improvement projects from diagnosis through implementation and monitoring.
- Experience in project management using agile or traditional methodologies.
Leadership and Influence:
- Ability to lead crossfunctional teams and motivate them towards common goals.
- Skill in influencing stakeholders at all levels of the organization to implement changes.
- Excellent verbal and written communication skills capable of presenting complex analyses clearly and concisely.
- Ability to adapt communication style for different audiences from technical staff to executives.
- Ability to develop and implement longterm strategies aligned with organizational goals.
- Vision to anticipate future trends and identify improvement opportunities.
- Focus on achieving set goals and objectives with the ability to manage multiple projects simultaneously.
- Commitment to delivering highquality results within specified deadlines.
- Bachelors degree in related field such as Engineering Computer Science Business Administration or equivalent work experience preferred. Postgraduate studies or certifications in Lean Six Sigma and/or Project Management are valued
- Minimum of 6 years in similar roles preferably in a Global Business Services environment
- 7 years of experience in related field preferred.
- Proven track record of successfully implementing continuous improvement initiatives and performance in complex organizations.
- Experience with data visualization and dashboard development via analysis tools (e.g. Power BI or Alteryx) preferred
- Ability to think outside the box to solve complex problems and implement innovative solutions.
- Ability to adapt to rapid and emerging changes in the business and technological environment.
- Commitment to high ethical standards and personal integrity.
Hiring Manager Uday Haral
Recruiter Natalie Clark
About ADM
At ADM we unlock the power of nature to provide access to nutrition worldwide. With industryadvancing innovations a complete portfolio of ingredients and solutions to meet any taste and a commitment to sustainability we give customers an edge in solving the nutritional challenges of today and tomorrow. Were a global leader in human and animal nutrition and the worlds premier agricultural origination and processing company. Our breadth depth insights facilities and logistical expertise give us unparalleled capabilities to meet needs for food beverages health and wellness and more. From the seed of the idea to the outcome of the solution we enrich the quality of life the world over. Learn more at www.adm.
Base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience. Hourly and salaried nonexempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired employees will be in an atwill position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
The pay range for this position is expected to be between:
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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