PURPOSE:
The Program Manager will be responsible for the full lifecycle management of a large highly complex program spanning multiple IT and business departments. The Program Manager will manage the initiation planning and finalizing projects according to deadlines and budget. This includes coordinating the efforts of team members and thirdparty contractors or consultants in order to deliver projects according to plan.
POSITION RESPONSIBILITIES:
Liaise with Clevel stakeholders on a regular basis via presentations and written communications.
Troubleshoot and confidently participate in strategic dialogue. Facilitate meetings with large audiences and/or broad/complex topics.
Create a roadmap/plan for multiple related work efforts which all roll up into a Program level plan to manage crossfunctional and project dependencies milestones and deliverables.
Ensure deliverables/objectives are based on customer expectations and are within project scope. Establishes procedures for scope control by engaging stakeholders to agree on scope and schedule.
Proactively perform risk management and identify issues across functions and interdependent efforts.
Define project scope goals and deliverables in collaboration with senior management and stakeholders.
Effectively communicate program level status to multiple stakeholders at varying levels within the organization.
Set and continually manage project expectations with team members and other stakeholders.
Define project success criteria and disseminate them to involved parties throughout project life cycle.
Ensure the gathering and documentation of clear thorough requirements and project specifications
Monitor project financials and recommend budget changes where necessary.
Perform resource management on projects to level resources and acquire appropriate staffing.
Delegate tasks and responsibilities to appropriate personnel.
Identify and resolve issues and conflicts within the project team.
Identify and manage project dependencies and critical path.
Provide oversight across multiple projects to identify interproject dependencies and resource constraints.
EXPERIENCE AND QUALIFICATIONS:
10 years direct work experience in a project management capacity including all aspects from project initiation through and delivery.
Strong familiarity with MSProject Excel PowerPoint and SharePoint
Experience at working both independently and in a teamoriented collaborative environment is essential.
Can conform to shifting priorities demands and timelines through analytical and problemsolving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Flexible during times of change.
Ability to elicit cooperation from a wide variety of sources including upper management clients and other departments.
Ability to defuse tension among project team should it arise.
Ability to bring project to successful completion through political sensitivity.
Excellent written and oral communication skills.
Strong interpersonal skills.
Ability to effectively prioritize and execute tasks in a highpressure environment is crucial.
ESSENTIAL FUNCTIONS
Work with senior management and stakeholders to gain buyin and time commitments on the project define project scope goals and deliverables communicate project status and manage expectations. Ensure all areas are appropriately informed and involved in the project.
Develop and maintain project plans to be used in tracking project milestones and deliverables. Identify critical path and dependencies either with other projects departments or resources.
Proactively manage changes in project scope identify potential crises and devise contingency plans. Communicate and acquire approval via the change control process.
perform risk and issue management escalate when necessary communicate impacts and take corrective action.
Perform resource management on projects to identify resource needs and communicate to leadership to acquire appropriate staffing.
Build develop and grow any business relationships vital to the success of the project.