PT Temporary Event Operations Associate

Event Operations Associate

PartTime Temporary

April 28 2025September 28 2025

About the Adler Planetarium

The Adler Planetarium connects people to the universe and each other. Whether introducing a guest to the Ring Nebula a neighborhood school to a community partner a research team to a network of citizen scientists or one staff member to another Adlers focus on meaningful connections dates back nearly a century.

Today the museum typically hosts more than half a million visitors annually and reaches millions more through youth STEAM programs neighborhood skywatching events online citizen science and other outreach efforts. With Adlers support people of all ages backgrounds and abilities gain the confidence to explore their universe together and return to their communities ready to think critically and creatively about any challenge that comes their way.

The Position

The Adler Planetarium is seeking Event Operations Associates to join our dynamic team located on Chicagos Museum Campus. The Event Operations Associate is responsible for providing support to the success safety and profitability of public and private events in the museum through coordination with internal departments external vendors and outside agencies. This individual will also be responsible for:

• Assisting with event setup and breakdown.

• Assisting in event coordination and problemsolving from beginning to end.

• Providing outstanding customer service to direct guests as well as providing multiple services (coat check general information etc..

• Communicating any safety or security needs through the Public Safety staff.

• Troubleshooting any lastminute event details or needs from the client.

The Work Schedule

Typical work hours for this position varies but expect to work evenings and weekends between 3 p.m. and 2:30 a.m. Availability on Friday and Saturday nights is required.This is a temporary position from April 28September 28 2025.

The Compensation & Benefits (PartTime)

Base Pay Range: $18.00$19.99/hr

WorkLife Balance

• 7 to 25hour workweek

• Eligible to accrue up to 6 vacation days per year

• 3 sick days as of date of hire (can accrue up to 6.5 days per year)

• Eligible to earn time and a half for working on any of the 7 Adler observed holidays

• Flexible work arrangements

• Paid Family Bereavement Leave & Jury Duty

• Paid Parental Leave

Commuter flexible spending account

Retirement Savings Plan

• 403B plan with Adler match

• Adler match is 100 vested immediately

• Eligible to enroll as of the date of hire

Network of Support through our EAP programs

• Resources to help address emotional legal and financial issues

• Facetoface telephonic and webbased services

• Free subscription to the Calm Premium app

Employee Loan Program

Discounted Onsite Parking Program

Free Entrance to Chicago area museums and cultural institutions

The Person

The Adler is seeking a candidate with excellent customer service skills who is able to effectively communicate with team members staff and guests. This candidate must have great attention to detail.

Required Qualifications:

• High School Diploma or equivalent

• Proficient in following written and verbal instructions.

• Strong communication & customer service skills.

• Demonstrated ability to provide excellent customer service in a professional fast paced environment.

Preferred Qualifications:

• 12 years experience in hospitality management.

• 12 years experience working in large public event operations.

The Adler Planetarium is dedicated to complying with its Equal Opportunity/Affirmative Action employer obligations. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status age or any other characteristic protected by federal state or local law.