Credit Collection Specialist Entry Level Must Have Collections Exp - urgent Need
Credit Collection Specialist Entry Level Must Have Collections Exp - urgent Need
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1 Vacancy
Job Description
Position : Credit & Collection Specialist Entry Level (Must Have Collections Exp)
Location : San Antonio TX
Duration : 6 Months
Total Hours/week : 40.00
1st Shift
Client: Medical Device Company
Job Category: Accounting/Finance
Level Of Experience: Entry Level
Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)
Workdays/hours: M F 8am 5pm
Job Description:
- In this role the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables to maximize revenue management for client.
- Responsible for building and maintaining customer relationships monitoring assigned AR Portfolio ensuring timely payments resolving Customer concerns and assisting with resolution of escalated collection issues.
Primary Duties/Responsibilities:
- Proactively monitor and reconcile customer accounts
- Identify and facilitate the resolution of disputed receivables.
- Provide exceptional customer support responding to account queries in a timely and professional manner
- Maintain a detailed understanding of customer contracts and how they impact the collections process
- Maintain accurate and up to date customer account documentation
- Proactively escalate to internal support partners and Sr Management as appropriate
- Identify and communicate process improvement opportunities to Manager as appropriate
Qualifications
Required:
- 2 years in commercial collections
- Strong analytical/problem solving skills
- Excellent communication skills (written and oral)
- Superior customer service skills
- Good Administrative skills
- Strong attention to detail and goal oriented
- Ability to prioritize and manage multiple responsibilities
- Contract Analysis
- Knowledge of collection techniques (i.e. skip tracing)
- Strong Microsoft Excel skills
- High School Degree or equivalent
- Must have the ability to work independently and in a team environment multitask set own priorities able to adapt to a changing environment and lead without the authority.
Preferred:
- Direct experience with SAP
- Working knowledge of Microsoft Office
- Experience working in a shared service center
- Bachelors Degree in Finance / Accounting / Economics
Required Experience:
Junior IC
Employment Type
Full Time
