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Who We Are:
The CorpSec Technology Team engineers systems and infrastructure that collaborate with internal CorpSec teams to protect our people and facilities. The team is responsible for supporting and managing several mission critical applications used by Corporate Security. You will help manage and grow these systems in collaboration with the X global team.
Were looking for a Senior Systems Engineer to join our high functioning Physical Security team. You should understand how to manage vendors across multiple sites/regions prioritize inbound work requests keep costs down and evaluate technology solutions. You should be able to build effective trustbased relationships with key partners inside and outside the company. In this role you will have the opportunity to be creative and dig deeply into problems identify root causes and recommend sustainable solutions.
What Youll Do:
Xs highly visible role in the world means we need to operate at a very high level in a high threat environment. Some of things you that will help you become an effective team member include:
Thinking critically about our physical security risks to our employees and facilities and design and implement and manage security that mitigate those risks.
Working with Xs Corporate Security team to find implement and maintain technology based solutions to our very dynamic set of physical security challenges.
Triaging and coordinating service calls and repair and creating closing reports for each service ticket.
Coordinating cost effective vendor service calls and managing technicians until issues are resolved including remote testing all hardware fixes with onsite technicians or service partners
Supporting the testing commissioning and configuration of security devices for small projects.
Keeping accurate and up to date records of job status costs job changes and other control records necessary for ongoing service calls or projects.
Managing SOPs and other documentation for system architecture and security system standards.
Assisting with physical security audits
Working with X Team members to find confidential technology or security engineering solutions to address their physical security challenges.
Mentoring others (in your work or outside of it) and help colleagues learn and grow through constructive and supportive feedback sessions.
Looking for opportunities to grow and learn.
This role could be based at several locations within the US but may require significant travel up to 80 of the time.
Who You Are:
You care deeply about peoples safety building security and secure systems for the people who work at X everyday. Youre experienced with the tools of the trade comfortable digging into the nittygritty and eager to help support our global team. Ideally you have:
8 years in Access Control and Video Surveillance systems administration.
5 years experience in Project or Service Coordinator role desirable or relevant experience with other technical support teams.
Solid understanding of networking as applied to IP cameras network video recorders access control panels and IT troubleshooting.
Ability to learn how to or past experience with analyzing and visualizing data to create useful metrics for the corporate security team.
Youre willing to be periodically part of an outofhours oncall schedule (were flexible if you need to change times but its about collectively supporting and owning services we create).
Prior experience as an infield technician or security systems integrator.
At X our small but fastpaced team values innovation and creativity. Youll have the opportunity to make a significant impact on the future of X and our aspiration to build the Everything App. If you thrive in a dynamic highgrowth tech environment and relish the opportunity to collaborate with passionate driven overachievers your career with us here at X will be both exhilarating and fulfilling.
Apply now to join our team!
Required Experience:
Manager
Full-Time