Client Manager Risk Analytics
Client Manager Risk Analytics
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Job Description
Job Description
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information analytics and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100 CoStar Group is on a mission to digitize the worlds real estate empowering all people to discover properties insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years giving us the perspective to create truly unique and valuable offerings to our customers. Weve continually refined transformed and perfected our approach to our business creating a language that has become standard in our industry for our customers and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers our employees and investors. By equipping the brightest minds with the best resources available we provide an invaluable edge in real estate.
Client Manager Lender Product
CoStar Risk Analytics located in Boston MA works with market participants across the commercial real estate (CRE) lending spectrum. Our solution provides lenders with the ability to better target business appropriately price loans make informed approval of credits actively manage their portfolio with robust stress testing and surveillance measures assess refinance risk and execute with a disciplined framework.Our clients include both public and private lenders ranging from commercial banks and financial institutions to pension funds and insurance companies as well as government and rating agencies.
CoStar Risk Analytics is currently looking for aClient Manager Lender Product to join the growing Boston based team. This individual will be a committed experienced professional who can provide an excellent customer experience to CRE portfolio lending clients by supporting their inquiries on product use and basic results analysis while also being able to connect clients to the appropriate team members if there are technology issues advanced analytical/molding questions sales questions and more.
Responsibilities:
- Be the point of contact for a specified group of clients and build sustainable client relationships.
- Ability to communicate the overall value of CoStar Risk Analytics lender products and credit risk models.
- Provide clients with basic analytical support on portfolio risk assessment.
- When client inquiries become complex and need escalation be able to identify the proper inhouse subject matter expert to connect them with.
- Implement client retention strategies to achieve high client satisfaction rate and retention rate.
- Collect client feedback for continuous product and model enhancement.
- Continual selfeducation on the impact of CRE and capital market dynamics and regulatory policy change on CRE lending activities and risk management practice to be able to handle more inquiries.
- Alert product team when clients are having any technology related issues.
- Maintain an open line of communication with the sales representative and engagement manager on each account.
Qualifications:
- Bachelors degree from an accredited notforprofit University or College is required.
- A track record of commitment to prior employers.
- 35 years of relevant commercial real estate banking insurance investment management accounting or related experience
- Direct client facing and interaction experience.
- Excellent written and communication skills.
- Strong working knowledge in Microsoft Office Suite (Excel Word and PowerPoint) and financial modeling.
- Excellent analytical and problemsolving skills.
Preferred Qualifications:
- Masters degree in finance economics real estate or accounting preferred.
- Preferred to have experience in CRE lending.
Whatsin it for you
When you join CoStar Groupyoullexperience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performancebased incentives. CoStar Group also invests in your professional and academic growth with internal training tuition reimbursement and an interoffice exchange program.
Our benefits package includes (but is not limited to):
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
- Life legal and supplementary insurance
- Virtual and in person mental health counseling services for individuals and family
- Commuter and parking benefits
- 401(K) retirementplanwith matching contributions
- Employee stock purchase plan
- Paid time off
- Tuition reimbursement
- Onsite fitness center and/or reimbursed fitness center membership costs (location dependent)
- Access to CoStar Groups Diversity Equity & Inclusion Employee Resource Groups
- Complimentary gourmet coffee tea hot chocolate fresh fruit and other healthy snacks
This position offers a base salary range of $107000 $145000 based on relevant skills and experience and includes a generous benefits plan.
We welcome all qualified candidates who are currently eligible to work fulltime in the United States to apply.However please note that CoStar Group is not able to provide visa sponsorship for this position.
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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drugfree workplace and perform preemployment substance abuse testing
Required Experience:
Manager
Employment Type
Full-Time
