Senior Electro Mechanical Engineer

Senior Electro / Mechanical Technician

Ameristar Perimeter Security USA an ASSA ABLOY branded company is a leading manufacturer of highsecurity products specializing in the production of crash rated and high security fencing systems. We are seeking a skilled and experienced Senior Electro/Mechanical Technician to join our team. In this role you will be responsible for providing remote & onsite technical support troubleshooting maintenance services with a focus on leading and mentoring junior technicians for our highsecurity barrier and fence products.

What you will be doing:

• Manage the incoming call log of service issues prioritize tasks and respond to service requests promptly and efficiently.
• Conduct onsite visits to customer locations to install maintain repair and troubleshoot highsecurity barrier and fence systems.
• Diagnose and resolve technical issues related to both active and static barrier products including hydraulicpowered actuated barriers and electricpowered barriers.
• Utilize your expertise in Programmable Logic Controllers (PLC) to troubleshoot PLCcontrolled systems ensuring proper functionality and addressing any programming or communication issues.
• Collaborate with the engineering Sales Quality and technical support teams to identify product recalls implement field retrofits and execute product improvements based on customer feedback and performance evaluations and enhance Sales profitability.
• Provide technical guidance and support to customers during the installation and configuration of highsecurity fence products for Government Military and Power Utility applications.
• Conduct site visits and inspections to ensure product installations comply with specifications standards and safety regulations.
• Create detailed service reports including documentation of service activities findings and recommendations for further action or improvements.
• Maintain accurate records of service activities customer interactions and equipment maintenance history.

Skills and Qualifications:

• Ability to read Electrical and Hydraulic Schematics.
• Ability to read Installation prints.
• Industrial ElectroMechanical background preferred.
• Understanding of Programmable Logic Controllers programming software.
• Understanding of Mechanical drive systems.
• Background of Industrial Automation is a Plus.
• High school diploma or equivalent. Technical certifications or vocational training in a relevant field is preferred.
• Proven experience as a Field Service/Technical Support Technician preferably within the highsecurity product industry.
• Strong technical background and expertise in mechanical troubleshooting PLC systems hydraulic systems (HPU) and electrical systems (EPU).
• Familiarity with ASTM F2656 crash rating standards and their application to highsecurity barrier products.
• Excellent general mechanical knowledge to troubleshoot field installation issues related to highsecurity fence products.
• Ability to interpret technical documentation schematics and engineering drawings.
• Effective problemsolving and diagnostic skills to identify and resolve technical issues in a timely manner.
• Strong customer service and communication skills to interact with customers and provide clear instructions and explanations.
• Ability to work independently manage multiple tasks and prioritize responsibilities effectively.
• Valid drivers license and willingness to travel to customer sites as needed up to 50 percent.

This role is located in Tulsa OK.

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return we open doors for them wherever they go. With nearly 61000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.