Parts Associate
Parts Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Are you looking to join the car business Consider joining the Brinson Auto Group team today! Our dealer Brinson Ford Lincoln of Corsicana is seeking an outstanding and friendly Parts Counter Associate with excellent customer service skills. At Brinson we value and reward not only your skills but your effort too!
Since first opening our doors in 1992 Brinson Auto Group has been serving the North Texas area as a top automotive group. We work hard to earn the respect and trust of our customers and take pride in providing a worldclass shopping experience through sales service and parts.
Brinson Auto Group Offers:
- Great Pay
- Many benefits
- Outstanding Work Environment
- Advancement Opportunities
Job Summary
A PartsCounter Associate is responsible for assisting customers in finding the appropriatepartsfor their vehicle. They work with customers and Technicians to find accessories and orderpartsfor repairs and upgrades to vehicles.
Specific JobRelated Duties and Responsibilities
- Assists all customers (retail and shop) in selecting required parts in a friendly professional and efficient manner
- Informs customers of companion part requirements and specials; ensures that the customer is exposed to the full product line
- Communication:
- Answers phone calls providing price quotes and other information
- Notifies all necessary parties when special ordered parts have been received
- Notifies parts manager of outofstock parts or shop materials that need immediate attention
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Pulls and fills orders from stock
- Locates outofstock parts from outside source and submits an emergency order if necessary
- Pulls orders for delivery to body shop making sure all parts are tagged with customer names and job number
- Follows up on backordered parts and replenishes assigned inventory daily
- Verifies willcall and backorder files weekly and returns to vendors; stocks items not picked up or required
- Manages all aspects of billing and accounts payable including internal requests billed on service repair orders and direct customer payment/invoicing
- Maintain value quality and integrity
General Company Related Duties and Responsibilities
- Report to work within acceptable time frames and company standards.
- Maintain appropriate degree of professionalism towards customers and coworkers.
Qualifications
- Minimum high school diploma or GED equivalent required
- Parts Experienced Preferred
- Excellent communication and customer service skills
- Strong computer & phone skills (Internet MS Outlook)
- Experience with automotive software preferred
- Ability to be analytical problem solve and multitask
- Professional appearance and work ethic
- Ability to read and interpret documents such as safety rules operating and maintenance instructions procedure manuals and computers.
- Ability to understand and carry out detailed but uninvolved written or oral instructions.
- Preferred working knowledge of car parts and the tools used for cars.
- Selfmotivated goal oriented and ability to work within a fastpaced environment
- Must be able to lift items up to 5075 lbs.
- Current valid drivers license and satisfactory Motor Vehicle Report (MVR)
Working Conditions
The employee will work indoors and outdoors in an auto shop environment.
While this list is intended to be an accurate reflection of the current job this is not necessarily an exhaustive list of responsibilities skills duties requirements efforts or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies changes in personnel work load rush jobs or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.
Required Experience:
IC
Employment Type
Full-Time
