Practice Director
Practice Director
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Job Description
Hedden & Gunn Plastic Surgery is seeking an experienced Practice Director to oversee operations at our large dynamic
plastic surgery practice. This highimpact role involves ensuring patient satisfaction fostering a positive work environment
driving practice growth and maintaining quality care standards across surgical medical and spa services. The ideal team
member will understand the unique nature of a consumerdriven business model distinct from insurancebased surgery
with a focus on personalized care patient experience and operational efficiency.
High Patient Satisfaction Scores: The Practice Director will ensure a seamless patient experience by maintaining
exceptional service standards addressing patient needs and implementing processes that support our
commitment to quality care.
Employee Engagement and Retention: As a leader the Practice Director will foster a collaborative and positive
work environment promoting team engagement supporting staff development and ensuring operational
excellence.
Quality Outcomes and Patient Safety: This role will oversee compliance with all regulatory standards champion
patient safety initiatives and ensure that care delivery aligns with best practices.
Operational Efficiency and Effectiveness: The Practice Director will be tasked with streamlining workflows
optimizing resources and driving results in a highvolume setting ensuring the practice operates efficiently while
meeting its financial and patient care goals.
Experience in cosmetics plastic surgery or dermatology is a plus but not required. If youre a leader with extensive
experience managing large healthcare practices and are ready to take on a resultsdriven impactful role we want to hear
from you.
ESSENTIAL DUTIES AND RESPONSIBILITIES(Other duties may be assigned)
Practice Management:Oversee daily operations including the front desk billing and insurance medical spa
nonsurgical providers and general practice oversight. Develop and implement workflows to enhance efficiency
and service delivery.
Team Leadership:Recruit train and manage diverse teams while fostering a culture of collaboration continuous
improvement and professional development to drive employee engagement.Patient Experience:Ensure high levels of patient satisfaction through effective communication and service
excellence.
Financial Management:Manage practice finances including budgeting patient payments billing and insurance
processes.
Strategic Initiatives and Innovation:Drive strategic initiatives that promote practice growth enhance quality
outcomes and integrate innovative approaches to patient care
Compliance and Safety:Ensure adherence to healthcare regulations HIPAA compliance and best practices for
patient safety.
Collaboration:Partner with the Chief Medical Officer and work effectively with physicians to implement programs
across the practice.
QUALIFICATIONS
EDUCATION AND EXPERIENCE
BA or higher required; degree in health administration preferred.
Financial acumen with demonstrated expertise in managing budgets analyzing financial metrics and developing
actionable strategies.
Experience working in surgical environments such as operating rooms (ORs) or ambulatory surgery centers (ASCs) is
essential with previous experience in plastic surgery aesthetics dermatology or a related field strongly preferred
SKILLS/ABILITIES
Exceptional communication and interpersonal skills to foster collaboration across teams
Strong business acumen with a proven ability to analyze metrics and develop actionable strategies
Actionoriented with a strategic mindset
Demonstrated ability to lead with empathy navigate challenges and drive team engagement in a fastpaced
environment
Proficient in medical office software and electronic health records (EHR)
Required Experience:
Director
Employment Type
Full-Time
