Junior Instructional Designer
Junior Instructional Designer
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Job Description
About Us
Diligent is the global leader in modern governance providing SaaS solutions across governance risk compliance audit and ESG. Empowering more than 1 million users and 700000 board members and leaders with a holistic view of their organizations GRC practices so they can make better decisions faster. No matter the challenge.
At Diligent you are an agent of positive change. You are joining a team of passionate smart creative people who not only want to help build thesoftware companyof the future but who want to make the world a more sustainable equitable and better place.Be a part of a global community on a mission to make a real impact.
Learn more atdiligent.
Position Overview
The Education & Templates Library creates educational eLearning content for directors the csuite and senior governance risk and compliance professionals across a range of mediums as part of the Diligent One Platform. With online certification programs elearning courses and videos our education content is a key way in which we connect with our customers.
We have an exciting opportunity for an Instructional Designer to join the Diligent team within the Product function of the Governance business unit. You will be passionate about creating engaging and eective elearning courses and programs for a high velocity dynamic software company. You are technically adept you have a keen attention to detail and you can simplify the complex.
The role of Instructional Designer will report into the Programs Manager and will be responsible for the design and publication of engaging selfpaced elearning courses certifications videos and downloadable templates in our LMS Diligent Academy. You will work closely with the Programs Manager to take written content and turn it into elearning materials managing the design and publication process across multiple pieces of content. You will also manage the UX of Diligent Academy building collections of content aligned to key governance compliance and risk topics to help our customers navigate the Education and Content Library whilst measuring the effectiveness and usage of content through regular reporting.
Key Responsibilites:
Elearning courses
- Work alongside the Programs Manager to turn written materials into engaging elearning courses
- Create immersive educational experiences using a variety of mediums to maximize engagement (e.g. diagrams videos activities assessments scenarios interactive exercises)
- Utilize style guides user experience best practices and user feedback to create beautiful courses that are easy to navigate
- Maintain courses and organize course documents and assets
Project management
- Provide broad oversight and project management of all content items being produced connecting with other team members to ensure accurate status reporting
- Highlight any risks of production completion
- Create supporting documentation and process workflows to create efficiencies within content production
Learning management system
- Develop content catalogs and manage technical requirements of the LMS
- Manage publication of content items on the LMS
- Run regular reporting across courses and users and partnership with internal teams to drive customer adoption
- Provide customer support for requests as and when needed
Required Experience/Skills:
- 1 years of experience in instructional design for adult learners in an elearning environment
- Strong project management skills
- A high attention to detail
- Excellent communication skills in English both written and verbal
- Experience with a learning management system ideally Thought Industries
- Familiarity or proficiency with reporting from multiple data sources
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
- We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
- Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.
Diligent created the modern governance movement. Our worldchanging idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.
Headquartered in New York Diligent has offices in Washington D.C. Baltimore London Galway Budapest Vancouver Bengaluru Munich and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local laws.We also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your Rights.We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Required Experience:
Junior IC
Employment Type
Full Time
