Regional Field Service Manager
Regional Field Service Manager
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Job Description
Emerson has an exciting opportunity for you! Emerson is seeking a Regional Field Services Manager for the North America Measurement Solutions field service organization to be based remotely in the Gulf Coast territory. As a Field Services Manager you will advise and manage a team of 15 field service technicians for the Measurement Solutions products and solutions portfolio. In this role you will ensure that our demand services are completed on time and in full ensuring we use the outstanding quality safety processes and tools.
In this Role Your Responsibilities Will Be:
- Champion Emersons Environmental Health and Safety philosophy to ensure a safe working environment for your team. You are responsible for ensuring that your direct reports are fully trained and follow all policies procedures and practices for safety and compliance.
- Ensure field technicians are trained certified and maintain technical proficiencies to match the local market.
- Develop and implement business plans to grow the service offerings and capacity of the field services team that align with the overall Measurement Solutions business and financial plan.
- Be responsible for the Talent Management process in the region including talent acquisition employee development and recognition and supporting inclusion efforts.
- Own the daily operations for a team of field service personnel including handling daily dispatch schedules and work assignments and providing clear communication on matters such as business conditions goals and trends. This includes crosscoordination with other regional leaders and managers.
- Work closely with the Emerson Sales Channel and Impact Partner network to drive improvements and explore new business opportunities. This could include supporting contract negotiations ensuring effective price management of all services and products and conducting customer presentations business reports and reviews.
- Drive quality and continuous improvement in of field services
You use customer insights to drive and guide the development of new offerings. You build and implement plans that accurately prioritize resources. You create teamwork allowing others across the organization to achieve shared objectives. You provide calmness and efficiency even when things are unclear.
- Bachelors degree
- 5 years related experience
- Travel Requirement: Willing and able to travel domestically up to 2540.
- Legal Authorization: Must be authorized to work in the United States.
- Bachelors degree in Business Instrumentation Electrical Electronics Chemical Mechanical Control Computer Engineering and Engineering Management is preferred with equivalent experience considered.
- Experience in service leadership with a focus on leading technical field personnel within large matrixed organizations
- Technical proficiency on lifecycle services including knowledge of competitor offerings and market positioning. Knowledge of the automation industry including instrumentation and control. Experience with Emerson or Impact Partner products is a plus.
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F1 H1 H2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Required Experience:
Manager
Employment Type
Full-Time
